Senior Business Analyst, Sales & Operations

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Take charge of business analysis for ILG’s Sales and Operations tools within the IT application portfolio.

• Report directly to the Chief Information Technology Officer.

• Collaborate with Sales and Operations stakeholders to gather, document, and prioritize business requirements.

• Convert business needs into user stories, acceptance criteria, process flows, and functional specifications.

• Engage in Agile sprint planning, stand-ups, backlog refinement, sprint reviews/demos, and retrospectives.

• Manage and uphold a prioritized backlog for the Sales & Operations application portfolio.

• Act as the intermediary between business stakeholders and IT development teams.

• Confirm delivered functionality and assist with UAT and release sign-off.

• Following the S/4HANA RISE migration, take ownership of analysis for FieldPro, FieldPro+, and BidPro modernization and replacement.

• Specify requirements for the modernization of SAP Fiori mobile applications and the replacement of BidPro.

• Assess target platforms including SAP Fiori/S4 and SAP BTP.

• Lead business analysis and product development across the Auros, HDS, and Visualizer platforms.

• Collect requirements for the Visualizer browser-based model.

• Propel the modernization and consolidation of HDS, Auros, and Visualizer into a seamless product.

• Oversee requirements for HDS data hierarchy and MySQL-based Community Setup.

• Direct and prioritize the Front-End Applications roadmap and backlog.

• Define integration requirements and data flows between SAP, Salesforce, Hyphen Supply Pro, and internal applications.

• Coordinate troubleshooting and end-to-end process validation with SAP, Salesforce, and engineering teams.

• Lead the Front-End Applications Steering Committee alongside the CITO.

• Present roadmap updates, business cases, and prioritization proposals to senior leadership.

• Establish governance standards for requirements documentation, backlog management, and change control.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.

• Minimum of seven (7) years of experience as a Business Analyst supporting enterprise applications.

• At least three (3) years of experience supporting Sales, Operations, or order-to-cash applications.

• Familiarity with working within an Agile/Scrum framework, including writing user stories and acceptance criteria, managing a backlog, and participating in sprint ceremonies.

• Experience in gathering and documenting business requirements for complex, multi-system application portfolios.

• Proven ability to partner with cross-functional business stakeholders to translate needs into actionable requirements.

• Experience collaborating closely with development and QA teams throughout the full delivery lifecycle, including UAT.

• Strong facilitation skills for requirements workshops, backlog grooming, and stakeholder alignment across business and IT.

• Solid business acumen in Sales and Operations workflows.

• Proficient in requirements elicitation techniques, including interviews, workshops, process mapping, and user story writing.

• Exceptional facilitation and stakeholder management skills, especially with senior leadership.

• Analytical and detail-oriented capability to manage a complex, multi-platform application portfolio.

• Proficient with backlog/ALM tools such as Jira or Azure DevOps and Microsoft Office.

• Preferred: Experience with SAP ERP/SAP Fiori, homebuilding/construction/building products, application modernization or legacy replacement, SAP-Salesforce or supply chain integrations, mobile application requirements, SAP BTP, and technology steering committee experience.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.

• Collaborative and inclusive work environment.

• Competitive salary and performance-based incentives.