Senior Business Analyst – Health Insurance

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Collaborate with clients and technical teams to pinpoint their business challenges and formulate effective analytical solutions.

• Plan and design straightforward to moderately complex business processes and system adjustments.

• Offer recommendations to enhance and support business operations.

• Collect business requirements using various methods such as workshops and interviews, then analyze and document intricate client business needs and processes; convey these requirements to relevant stakeholders.

• Develop intricate test case scenarios for testing purposes; oversee the testing of business applications to ensure all client requirements are integrated into the system design.

• Create business requirements documents and user stories to facilitate necessary modifications.

• May oversee and manage the workload of other business analysts.

• Comprehend simple to complex systems and associated data to reveal actionable insights while demonstrating sound judgment and decision-making abilities.

• Assist in providing time estimates for tasks related to projects.

• Contribute to the updating of process and procedural documentation.

• Acquire a basic understanding of the technical development cycle for mobile applications or web portals.

• Support QA, UAT, and release phases of the project through defect analysis, change management, etc.

• Perform any additional tasks as assigned.

⛳️ Requirements

• At least 5 years of experience in a Business Analyst role.

• A degree in Business, IT, or a related field.

• Prior experience in the health insurance sector is mandatory.

• Experience in insurtech is preferred.

• Certification related to Health Insurance from INS/LOMA or III is a valuable asset.

• Understanding of business analysis principles such as defining requirements, translating them into technical solutions, and employing an Agile approach to prioritize work into epics and sprints.

• Proficient in business analysis skills, including facilitation, process documentation, requirements gathering, and user acceptance testing.

• Strong organizational and time management skills to prioritize tasks and meet deadlines within set timeframes.

• Experience in an Agile and/or Scrum environment is essential.

• Basic knowledge in creating process documentation, documenting system functionality, data integration, and workflows.

• Exceptional written and verbal communication skills in English.

• Technical writing skills are a plus.

🏝️ Benefits

• Fully Remote.

• Flexible Leave.

• International Work Environment.

• Competitive remuneration package.

• Performance Bonus.

• Company activities and events.

• Learning and development plans.

• Remote work allowance.