
Senior Business Analyst – Contract
Posted May 24

Posted May 24
This is a fully remote position, open to applicants in India.
• Convert business needs into precise, actionable insights for products and data
• Examine customer interaction data to uncover trends, gaps, and opportunities
• Collaborate closely with product, engineering, and client teams to implement AI solutions
• Establish KPIs, monitor performance, and promote ongoing improvement
• Develop dashboards, reports, and presentations for stakeholders
• Assist with client onboarding, use-case development, and solution enhancement
• 5–8 years of experience in business analysis, consulting, or analytics positions
• Strong analytical abilities with expertise in SQL, Excel, and data visualization tools
• Experience with customer experience, support, or conversational AI platforms is advantageous
• Capability to simplify complex data into clear insights and recommendations
• Excellent stakeholder management and communication skills
• Quick-thinking, problem-solving attitude
• Competitive salary and performance-based bonuses
• Flexible working hours and remote work options
• Opportunities for professional development and training
• Comprehensive health benefits and wellness programs
• Collaborative and innovative work environment
Gainwell Technologies
Inetum
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