Senior Business Analyst – Contract

This is a fully remote position, open to applicants in India.

📋 Description

• Convert business needs into precise, actionable insights for products and data

• Examine customer interaction data to uncover trends, gaps, and opportunities

• Collaborate closely with product, engineering, and client teams to implement AI solutions

• Establish KPIs, monitor performance, and promote ongoing improvement

• Develop dashboards, reports, and presentations for stakeholders

• Assist with client onboarding, use-case development, and solution enhancement

⛳️ Requirements

• 5–8 years of experience in business analysis, consulting, or analytics positions

• Strong analytical abilities with expertise in SQL, Excel, and data visualization tools

• Experience with customer experience, support, or conversational AI platforms is advantageous

• Capability to simplify complex data into clear insights and recommendations

• Excellent stakeholder management and communication skills

• Quick-thinking, problem-solving attitude

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Flexible working hours and remote work options

• Opportunities for professional development and training

• Comprehensive health benefits and wellness programs

• Collaborative and innovative work environment