Senior Business Analyst

📋 Description

• Collaborate with stakeholders and the Services & Solutions process team to clarify, prioritize, and validate project requirements and business objectives.

• Develop a comprehensive understanding of the identified business problems and objectives, working alongside stakeholders and the technical team to achieve resolutions.

• Analyze business challenges and collaborate with the project team to identify root causes, propose solution alternatives, and support change management initiatives.

• Engage with key stakeholders and subject matter experts to identify pain points and issues.

• Collect data and conduct data analysis to validate potential opportunity value.

• Implement new or revised processes and demonstrate the value or effectiveness of proposed solutions.

• Conduct quantitative and qualitative analyses to justify the necessary investment for delivering potential solutions.

• Gather and prepare supporting analysis and design documentation from a business perspective.

• Participate in system test plans and ensure that business objectives are met.

• Align project objectives and solutions with organizational business strategies and goals.

• Act as an internal consultant to promote cross-functional collaboration and knowledge sharing.

• Build credibility and trust among stakeholder groups.

• Develop strong internal relationships with key stakeholders and subject-matter experts throughout the organization.

⛳️ Requirements

• Bachelor's degree with 5 years of experience in finance, data analytics, management consulting, business strategy, or process improvement.

• Experience in process definition, including facilitation, process documentation, and process improvement.

• Technical expertise with Certinia.

• Proficiency in Agile methodology.

• Facilitate or actively engage in Program Increment (PI) planning, defining features, and mapping dependencies across the Agile Release Train.

• Collaborate with Agile teams and stakeholders in Lean-Agile practices, promoting a culture of continuous improvement and self-organization.

• Own and coordinate the Team or Program Backlog, refining features and stories to align with customer needs and business objectives.

• Coordinate and participate in system demos to showcase incremental value and ensure compliance with quality standards (Built-in Quality).

• Exceptional organizational and time management skills.

• Strong written and verbal communication skills, capable of effectively interacting with all stakeholders.

• Solid understanding of financial processes and concepts within a services business.

• A critical thinker and creative problem solver.

• Data-driven mindset and approach.

• Proven ability to manage multiple priorities while adapting to the evolving needs of the business and meeting deadlines.

• Keen attention to detail and ability to maintain focus on repetitive tasks.

• Proficient in Microsoft Office tools, particularly Excel.

• Master’s Degree is a plus.

• Lean Six Sigma Green Belt is a plus.

• Experience with SAFe Agile is a plus.

🏝️ Benefits

• Quarterly bonus target of 5% subject to the terms and conditions of the plan.