Senior Authorization Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Accurately and efficiently process and support insurance authorization requests.

• Collect pertinent information from insurance portals, internal systems, and accompanying documentation.

• Examine, verify, and integrate data from approximately 3–4 sources into a single accurate form or record.

• Ensure that all required information is complete, consistent, and properly captured.

• Identify any missing, incorrect, or conflicting information and follow up to rectify discrepancies.

• Maintain precise records and organize authorization documentation effectively.

• Adhere to established processes and procedures while fulfilling accuracy and productivity expectations.

• Navigate various operating systems, databases, and insurance portals seamlessly.

• Learn and adapt to different software platforms and workflows as needed.

• Retrieve, compare, and validate information across multiple systems.

• Ensure accuracy when transferring information between platforms.

• Achieve proficiency in Entiva's internal systems and authorization processes through training.

• Manage multiple requests and priorities while maintaining meticulous attention to detail.

• Plan and organize daily workloads to meet necessary deadlines.

• Communicate with stakeholders when information is incomplete or clarification is necessary.

• Identify opportunities to enhance administrative processes and minimize errors.

• Take ownership of assigned tasks until completion.

• Support colleagues and assist with workflow coordination as the team evolves.

• Potentially assume supervisory or team leadership roles as the business expands and performance permits.

⛳️ Requirements

• Previous experience in healthcare administration, insurance administration, authorizations, medical administration, data processing, or a similar detail-oriented administrative role.

• Proven ability to work accurately with large volumes of information.

• Exceptional attention to detail and strong data-capturing skills.

• Comfortable working across various systems, databases, and online portals.

• Strong foundational mathematical and numerical reasoning abilities.

• Excellent organizational and logistical planning skills.

• Strong written and verbal communication capabilities.

• Ability to juggle multiple tasks and deadlines without sacrificing accuracy.

• Comfortable with hands-on administrative tasks, including repetitive data entry and authorization processing.

• Quick learner of new systems, processes, and procedures.

• Previous experience working with US healthcare insurance providers or insurance portals is a plus.

• Familiarity with medical insurance authorizations, eligibility verification, or claims administration is beneficial.

• Experience integrating information from multiple systems into a single record or form is advantageous.

• Previous supervisory, team coordination, or workflow management experience is a plus.

• Experience in a high-volume, process-driven environment is beneficial.

• Comfortable performing practical assessments involving data accuracy, information verification, and attention to detail.

• Must be willing to handle authorization administration and data entry prior to any potential advancement into supervisory roles.

🏝️ Benefits

• Opportunity for professional growth and advancement within the company.

• Comprehensive training and support to enhance skills and proficiency.

• Collaborative and supportive team environment.

• Competitive salary and benefits package.