Senior Associate, Quality Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the daily execution of Stellar's MSSP quality submission workflow, which includes data preparation, formatting, and validation.

• Monitor MSSP quality program timelines and deliverables, promptly notifying the Director, Quality Programs of any risks, delays, or data inconsistencies.

• Create and maintain Excel-based trackers, quality assurance checklists, and dashboards to monitor submission status and ensure data integrity.

• Assist with internal audits and review cycles prior to the sign-off of MSSP submissions.

• Perform regular data validation and reconciliation to detect discrepancies before submissions to payers or regulators.

• Evaluate quality performance data to uncover trends, gaps, and areas requiring escalation.

• Convert raw data into structured summaries for reporting to the Director's senior leadership.

• Develop expertise in HEDIS, CMS Stars, and other related quality programs.

• Collaborate with Product, Operations, and Customer Success teams on quality-related inquiries and submission readiness.

• Document and continuously enhance submission processes and quality-check protocols.

⛳️ Requirements

• 3–5 years of professional experience in a healthcare, quality, data, or operations-focused analyst position.

• Proficient in Excel, including skills in pivot tables, VLOOKUP/XLOOKUP, formulas, data cleaning, and validation.

• Comfortable working with large, complex datasets.

• Possess a sharp analytical mindset and meticulous attention to detail.

• Strong organizational abilities and the capacity to manage multiple deadlines and workstreams effectively.

• Excellent written and verbal communication skills.

• Previous exposure to HEDIS and/or CMS Stars is advantageous but not mandatory.

• Familiarity with CPT, CPT II, and diagnosis (Dx/ICD) coding is preferred.

• Experience with Looker, Tableau, or Power BI is preferred.

• Knowledge of SQL or other data-querying tools is preferred.

• Background in a fast-paced startup or health-tech setting is preferred.

• A Bachelor's degree is preferred.

• Authorization to work in the United States is required on the application form.

• Sponsorship requirements for employment in the United States will be addressed in the application form.

🏝️ Benefits

• Medical, Dental, and Vision Benefits.

• Flexible Paid Time Off (PTO).

• Universal Paid Family and Caregiver Leave.

• Wellhub+ Gym Memberships.

• Pre-tax commuter benefits, Health Savings Account (HSA), and Flexible Spending Account (FSA) plans.

• Company-sponsored One Medical memberships and Citibike memberships.

• Medical Travel Benefits.

• JOON flexible lifestyle spending account with a monthly stipend.

• Stock Options.

• 401k matching program.

• Company-sponsored social events for both in-office and remote employees.

• Company-sponsored lunch for employees at the New York HQ.