Senior Associate, Client Strategy

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee a portfolio of brand partners on ShopMy.

• Provide guidance to brand partners on affiliate strategies to drive results.

• Act as a trusted strategic consultant for brand partners.

• Enhance retention and performance through data-driven recommendations and affiliate strategy advice.

• Collaborate with the sales team on onboarding processes and upselling opportunities.

• Proactively identify and address daily account-related issues.

• Ensure timely and professional communication and support for brand partners.

• Work collaboratively across departments on client success and internal process improvement initiatives.

• Elevate discussions through strategic insights and a focus on long-term business value.

• Contribute to maintaining operational excellence within the Brand Success team.

⛳️ Requirements

• Bachelor’s Degree.

• 3–5 years of experience in strategic, client-facing positions such as account management, consulting, or project management.

• Outstanding communication and relationship-building capabilities.

• Highly organized with a keen attention to detail.

• Ability to think strategically while acting tactically.

• Proficient in Google Suite, Zoom, and Microsoft Office.

• Adaptable, proactive, and solution-oriented mindset.

• Experience in a remote startup environment is a plus.

• Familiarity with Salesforce is an advantage.

• Understanding of the creator economy or affiliate/performance marketing is beneficial.

• Comfort in executing tasks under tight deadlines and evolving priorities is a plus.

• Must complete employment authorization verification through E-Verify upon hire.

🏝️ Benefits

• Equity in ShopMy; all roles receive equity.

• Employees can create and develop their own ShopMy page.

• 401(k) plan with a 3% employer contribution, fully vested.

• Comprehensive medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage.

• Virtual mental health support, urgent care, and primary care visits at no cost for employees and their dependents.

• Flexible PTO, including a day off for birthdays.

• 13 company holidays.

• 14 weeks of paid parental leave.

• Remote-first culture with headquarters in NYC.

• Wellness and workplace stipends for personal wellness, home office needs, and Wellhub membership.

• 100% employer-paid disability and life insurance.

• Health Care FSA/HSA options.

• Annual company offsite.

• Quarterly team co-locations.