Senior Application System Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Elicit, prioritize, and transform business and functional requirements into system specifications.

• Analyze applications in production for significant and/or intricate initiatives.

• Create functional designs for new, personalized, or improved systems.

• Collaborate with business stakeholders and technical teams to collect, analyze, prioritize, and document requirements.

• Convert business needs into functional system designs and technical specifications.

• Assess end-to-end business processes, system workflows, and technical dependencies.

• Perform gap analyses and propose system enhancements, process improvements, and solution strategies.

• Ensure traceability between requirements, functional designs, development activities, and delivered solutions.

• Utilize SQL, Facets data structures, and analytical tools for functional analysis, testing, troubleshooting, and production support.

• Work alongside developers, architects, analysts, and business teams to assess solution alternatives.

• Provide subject matter expertise on system functionality, business processes, and application design.

• Assist with implementation, testing, and production readiness activities.

• Mentor junior analysts and guide best practices in analysis, documentation, and solution design.

⛳️ Requirements

• Bachelor's degree or advanced degree (if required), or 7+ years of relevant experience in place of a degree.

• Strong knowledge of healthcare claims processing and healthcare payer operations.

• In-depth understanding of the Facets Claims process, IPP (BlueCard), and FEP is preferred.

• 5+ years of experience in systems analysis, business analysis, Facets, Blue Card (IPP), or a related field.

• Experience in gathering requirements, developing functional designs, and supporting technology implementations.

• Strong analytical, problem-solving, and communication abilities.

• Proficient in using SQL for data analysis and system investigation.

• 5+ years of hands-on experience with TriZetto Facets, Blue Card (IPP), and FEP is preferred.

• Familiarity with Facets Claims modules and the IPP Claims process.

• Experience in configuring, customizing, integrating, and supporting Facets applications.

• Knowledge of healthcare payer operations and related business processes.

• Experience evaluating upstream and downstream system impacts in complex enterprise environments.

🏝️ Benefits

• Work-life balance, flexibility, and autonomy.

• Medical, dental, and vision coverage.

• Health and wellness programs.

• Parental leave and support.

• Adoption and surrogacy assistance.

• Career development programs.

• Tuition reimbursement for ongoing education.

• 401(k) match including an annual company contribution.

• Paid Time Off (PTO).

• Annual Incentive Bonus.