Senior Application Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and present quotes, technical information, and proposal drawings for both standard and intricate customer applications.

• Assess customer needs and assist Channel Partners and End Users in selecting suitable products and solutions.

• Engage and collaborate with both internal and external clients through phone and email communication.

• Offer advanced technical support and engineering product expertise.

• Document quotations, prioritize tasks, and ensure timely follow-up on opportunities.

• Oversee large, complex, or specialized opportunities across planning, sales, engineering, production, customer service, and end users.

• Follow up on finalized quotations to aid sales efforts, enhance quote conversion rates, and stimulate revenue growth.

• Establish pricing for specialized products in accordance with corporate guidelines.

• Assist customer service by resolving inquiries related to technical products and applications.

• Conceptualize, develop, and cost custom projects and proposals for intelligent motion solutions.

• Modify drawings or collaborate with engineering to create and update drawings.

• Collect and assess technical requirements, application parameters, and design preferences.

• Provide application guidance and technical consultation via phone and email, including pre-sale and occasional aftermarket support.

• Formulate detailed scopes of work and technical requirements for engineering following proposal approval.

• Keep accurate records and archive completed proposals and documentation.

• Evaluate and prioritize quote requests based on requirements, complexity, business impact, and delivery timelines.

• Undertake other related duties as assigned.

⛳️ Requirements

• An associate degree in Engineering Technology or a related field, or 5+ years of equivalent technical experience is required.

• A minimum of 5 years of experience in supporting technical products, application engineering, quotations, proposals, or related roles is required.

• Proficiency in interpreting mechanical drawings and specifications is required.

• Experience in creating technical quotations and proposals is required.

• Familiarity with CAD software such as SolidWorks is preferred.

• Experience in supporting customized, engineered-to-order, or complex customer applications is preferred.

• Advanced capability to read and interpret engineering drawings, specifications, and technical documents.

• Strong understanding of mechanical systems, application engineering principles, and manufacturing processes involving metal fabrication and machining.

• Proficiency with ERP and CRM systems, preferably Salesforce.

• Advanced skills in Microsoft Office and CAD software.

• Ability to analyze intricate customer requirements and propose effective technical solutions.

• Strong problem-solving and critical-thinking abilities, with the capacity to work independently on complex tasks.

• Excellent organizational skills with a keen attention to detail.

• Strong written and verbal communication skills with the ability to convey technical information to diverse audiences.

🏝️ Benefits

• Equal Opportunity Employer

• Drug Free Workplace

• Diverse and inclusive workforce