Senior Analyst, Ambulatory

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Lead and manage small to medium-sized, cross-functional projects, encompassing the development of project plans, timelines, and resource allocation.

• Evaluate clinical and business requirements to implement solutions that adhere to best practices.

• Design, construct, configure, and enhance Epic Ambulatory workflows to boost operational efficiency (SmartTools, orders, navigators, templates).

• Create and document comprehensive system requirements, functional specifications, and change requests.

• Perform impact analysis for system upgrades, new releases, and regulatory changes; evaluate workflow implications and implement necessary modifications.

• Monitor and assess system performance, ensuring optimal functionality and data integrity.

• Generate and sustain thorough documentation, including workflow diagrams, enhancement documents, test scripts, test scenarios, and test plans.

• Conduct system testing, identify defects, and manage remediation until resolution.

• Recognize project and application risks; maintain issue logs with designated ownership, mitigation strategies, and recorded closure.

• Act as a liaison between operational stakeholders, IT teams, and software vendors to ensure coherence between technology and business processes.

• Clearly communicate application changes, enhancements, and best practices to affected teams.

• Offer advanced analytical support and act as a resource for end users to optimize system usage and performance.

• Assist in training, mentoring, and developing junior analysts.

• Develop and share project timelines for service requests and assigned initiatives.

⛳️ Requirements

• A Bachelor’s degree from an accredited four-year college or university is required.

• An Associate’s degree with six or more years of directly related experience may be considered as a substitute for a Bachelor’s degree.

• Active Epic certification in Ambulatory is required.

• A minimum of 5+ years of Systems Analyst experience, with increasing responsibility in Epic Ambulatory build and optimization.

• At least 5+ years of Information Technology experience, preferably in a healthcare setting.

• Demonstrated ability to independently manage moderate to complex projects.

• Advanced expertise in Epic Ambulatory build and configuration.

• Strong comprehension of ambulatory clinical workflows.

• Proficient in analytical problem-solving and systems thinking.

• Excellent and confident communication skills with stakeholders.

• Strong documentation practices and testing rigor.

• Capability to translate operational needs into technical solutions.

• Experience in project leadership and cross-functional collaboration.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• A supportive and collaborative work environment.