Senior Amazon Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take charge of the overall performance of the Amazon Vendor Central (1P) business, focusing on revenue, profitability, and operational KPIs.

• Create annual business plans and growth strategies that align with the company's objectives.

• Formulate promotional strategies, business plans, and customer presentations for significant Amazon events.

• Manage inventory planning and oversee Amazon purchase order management.

• Collaborate with Supply Chain and Demand Planning to enhance purchasing patterns and minimize order volatility.

• Optimize inventory health, forecasting accuracy, and in-stock performance.

• Handle sales forecasts, promotional investments, and account profitability.

• Examine trends and performance metrics to boost revenue, margin, and financial outcomes.

• Supervise Product Detail Pages, A+ Content, Brand Stores, assortment updates, and product launches.

• Work with Marketing, Creative, and Merchandising teams to enhance discoverability, conversion rates, and the overall customer experience.

• Track and analyze revenue, ordered sales, POS sales, Net PPM, in-stock percentage, Buy Box percentage, Glance Views, conversion rates, and inventory health.

• Generate actionable insights and business recommendations.

• Coordinate with Amazon, Sales, Supply Chain, Planning, Finance, Marketing, Merchandising, Customer Service, and Product teams.

• Establish relationships with Amazon Vendor Managers and cross-functional Amazon teams.

• Conduct regular business reviews and pinpoint growth opportunities.

• Assess account performance, inventory trends, operational metrics, and digital shelf execution.

• Stay updated on Amazon retail trends, Vendor Central capabilities, ecommerce innovations, and marketplace best practices.

⛳️ Requirements

• Bachelor's Degree in Business, Marketing, Finance, Supply Chain, or a related field.

• Over 5 years of experience in ecommerce or account management.

• At least 3 years of experience managing Amazon Vendor Central (1P) business.

• Proven track record in managing Amazon revenue growth, profitability, inventory planning, and operational execution.

• Strong knowledge of Amazon retail operations, purchase order management, forecasting, replenishment, promotional planning, and supply chain best practices.

• Familiarity with Amazon advertising tools and strategies for accelerating product launches.

• Experience with Amazon Retail Analytics (ARA), Vendor Central reporting, Stackline, CommerceIQ, Pacvue, or similar ecommerce analytics platforms is preferred.

• Advanced skills in Microsoft Excel.

• Power BI experience is preferred.

• Possess data-driven commercial and analytical expertise.

• Ability to cultivate collaborative partnerships and manage key account relationships.

🏝️ Benefits

• Company incentive program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Life and AD&D coverage.

• Short- and long-term disability coverage.

• Paid time off.

• Employee assistance program.

• 401(k) program with company match.

• Additional voluntary benefits.

• Flexible schedule.

• Fully remote work arrangement.