Senior AI Enablement Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with operations, sales, finance, and other non-technical teams to pinpoint manual tasks that can be automated.

• Analyze workflows to identify areas where agents can reduce time or eliminate manual, error-prone processes.

• Establish success metrics prior to development.

• Organize AI concepts into a prioritized backlog with decisions on building, enabling, or not building.

• Calculate agent operating expenses, including licensing and token usage.

• Implement agreed-upon guardrails and engage Security, IT, Legal, or Privacy teams as necessary.

• Design, construct, test, and deploy AI agents and related automation using the Claude Platform and Microsoft Copilot Studio.

• Cultivate a network of business advocates and conduct hands-on build sessions and office hours.

• Develop templates and playbooks to ensure teams can build agents securely.

• Maintain a production agent registry that includes owners, data sources, and access details.

• Assess new AI tools and provide recommendations for adoption.

• Implement safeguards for secure and privacy-conscious production deployment.

• Report directly to the Chief Product and Technology Officer.

⛳️ Requirements

• Created AI agents or automations in regular use utilizing low-code tools like Copilot Studio or programming languages (Python, TypeScript, and the Claude API).

• Practical experience with prompt and context design, retrieval, tool utilization, and evaluating agent outputs.

• Knowledge of the limitations of LLMs.

• Familiarity with integrating REST APIs, MCP servers, connectors, and enterprise authentication systems.

• At least four years in a client-facing technical position such as solutions engineering, solutions consulting, business analysis, automation, or platform delivery.

• Capability to understand finance or sales operations workflows and implement enhancements.

• Ability to recognize when a use case requires a security or privacy assessment.

• Proficiency in estimating agent operating costs based on Copilot credits or Claude API utilization.

• Experience facilitating workshops or training sessions for non-technical audiences.

• Strong writing skills.

• Preference for delivering small, functional agents and iterating on them rather than extensively planning large projects.

• A link or brief screen recording of a created project is required with the application.

• Cybersecurity experience is a plus.

• Experience managing an AI champions program, community of practice, or citizen developer initiative is preferred.

• Experience setting up simple AI guardrails, such as agent inventories or risk tiers, is preferred.

• Familiarity with EU data protection regulations is preferred.

🏝️ Benefits

• Competitive salary and bonus structure.

• Flexible working options.

• Generous leave policies, including three months of paid parental leave.

• Full coverage of employee-only insurance premiums (healthcare, dental, and vision).

• Up to 5% matched contribution for 401k.

• Opportunities for career growth and continued training.

• Involvement in industry conferences and events.