Senior Account & Relationship Management Executive

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Identify and cultivate new business opportunities within the designated market.

• Engage with clients to comprehend their needs and align them with the offerings of the organization.

• Prepare and present sales pitches and product demonstrations.

• Negotiate terms for products/services with a moderate level of authority.

• Maintain detailed records of customer interactions and sales metrics.

• Follow up on leads and successfully convert them into sales.

• Manage customer accounts while ensuring their satisfaction.

• Collaborate with internal teams to address customer requirements and resolve issues.

• Assist in the preparation of sales forecasts and performance reports.

• Participate in formulating strategies to meet sales targets.

• Expand the client portfolio and explore new business opportunities.

• Contribute to enhancing customer satisfaction and driving revenue growth.

⛳️ Requirements

• Over 5 years of experience in a corporate compliance field sales position.

• Excellent verbal and written communication abilities.

• Understanding of the principles and practices necessary for effective customer service.

• Familiarity with the products or services provided by the organization.

• Ability to engage in moderate negotiations and apply sales tactics.

• Proficient in using Customer Relationship Management tools.

• Capable of resolving moderately complex customer issues.

• Strong organizational and time-management skills.

• Basic analytical skills for tracking performance and metrics.

• Applicants may be required to attend an onsite interview at a Wolters Kluwer office as part of the recruitment process.

• Interviews must be conducted without the use of AI tools or external prompts.

• Candidates are requested to remove virtual backgrounds and include in-person interviews as part of the hiring process.

🏝️ Benefits

• Commission structure with uncapped earning potential.

• Medical, Dental, & Vision Plans.

• 401(k) retirement plan.

• Flexible Spending Account/Health Savings Account.

• Commuter Benefits.

• Tuition Assistance Plan.

• Vacation and Sick Time.

• Paid Parental Leave.