Senior Account Relations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Establishing and nurturing robust relationships with VIP and high-profile employer groups

• Delivering dedicated support and resolving issues effectively

• Serving as a liaison between employer groups and essential internal departments

• Providing training and assistance related to administrative processes, tools, and services

⛳️ Requirements

• Exceptional customer service abilities

• Strong analytical skills

• Advanced proficiency in PC Windows-based software, including Microsoft Office applications

• In-depth knowledge of specific systems associated with enrollment, group setup, and billing, such as OIPA, Alegeus, Mainframe, OnBase, and Afenroll

• Quick adaptability to new software technology applications

• Solid organizational skills with a proven eye for detail

• Excellent and demonstrated oral and written communication skills

• Proven ability to communicate effectively with all levels of leadership

• Demonstrated capacity to handle multiple tasks simultaneously

• Strong interpersonal abilities

• Capability to thrive in a team-oriented environment

🏝️ Benefits

• Onsite and virtual Medical Clinic

• Waterfront Grill

• Complimentary Parking Garages

• Walking Trails

• Basketball and Pickleball Courts

• Fitness Center equipped with state-of-the-art equipment and personal training