Senior Account & Project Manager, Advertising Agency

This is a fully remote position, open to applicants in Canada.

📋 Description

• Serve as the main liaison between clients, the internal team, and vendors.

• Recognize opportunities to address client needs and provide solutions.

• Foster positive relationships with essential client teams.

• Comprehend and anticipate clients’ objectives and competitive landscape.

• Professionally manage issues, seeking solutions and consensus.

• Ensure projects are delivered on time and within budget constraints.

• Convert client requirements into clear guidance for the team.

• Define the scope, plan, budget, and schedule for projects.

• Supervise project delivery and execution.

• Encourage effective communication and collaboration within the team.

• Take ownership of, document, and communicate meeting outcomes.

• Manage development priorities and timelines effectively.

• Oversee creative processes and client reviews.

• Update stakeholders on project status and potential risks.

• Identify, document, and convey project issues and changes.

• Handle client discussions, including intake, briefing, long-term planning, and challenging conversations.

• Mentor or supervise junior team members.

⛳️ Requirements

• A minimum of 4–5 years of recent experience in a marketing/advertising agency is required.

• 5–7 years of agency experience is preferred.

• 6–8 years in an account management or project management capacity.

• At least 3 years of experience in a hybrid role encompassing account and project management.

• Demonstrated ability to transition between account management and project management roles.

• Proven track record of growing client accounts.

• Inter-agency experience is advantageous.

• Capacity to manage multiple clients and projects with complex, matrixed teams.

• Experience overseeing projects throughout their entire lifecycle, from planning to execution.

• Exceptional attention to detail.

• Strong organizational and people management abilities.

• Outstanding communication, presentation, and facilitation skills.

• Adaptability to changing priorities or circumstances.

• Familiarity with project management and issue-tracking tools.

• Experience in budgeting and resource management.

• Expertise in managing project teams, deliverables, timelines, and internal prioritization.

• Proficient in managing client discussions, project intake, briefing, long-term planning, and difficult conversations.

• Experience in mentoring or managing junior team members.

• Must reside in Canada, be eligible to work in Canada, and be located in Toronto, Ontario.

🏝️ Benefits

• 100% remote work options.

• Flexible work arrangements.

• A workplace culture that is inclusive, respectful, kind, equitable, and fair.

• A collaborative team environment.

• Work focused on making a positive impact.

• Opportunities to collaborate with creatives, strategists, and technologists.