Senior Account Manager, Sales, Multinational Accounts

This is a fully remote position, open to applicants in Germany.

📋 Description

• Accountable for the proactive creation of business plans for designated customers that are fully aligned with the organization's strategy.

• Meet sales and revenue goals by identifying opportunities within both existing and new accounts.

• Comprehend customer needs and feedback to reveal further opportunities within assigned accounts across all products and solutions.

• Build and utilize networks and relationships with key customers to extend and grow the West business.

• Lead the successful execution of business objectives through meticulous planning and implementation of customized key account plans.

• Carry out the market strategy and objectives for West products and solutions.

• Engage in and facilitate significant external events and meetings, such as client meetings, presentations, and roundtables.

• Oversee the local sales processes and manage the WEST CRM system, ensuring data integrity within the system.

• Ensure effective use of Key Account Management tools to cultivate strong relationships with key customers.

• Take responsibility for the accuracy of monthly and quarterly reports.

• Manage a mix of cross-functional and cross-regional technical resources to maximize account value and achieve business goals.

• Implement the established pricing strategy tailored for each customer segment to ensure West meets its planned gross margins per customer and segment.

• Ensure that clients and distributors adhere to their contractual commitments.

• Perform other relevant duties and projects as assigned.

⛳️ Requirements

• Bachelor's Degree in Science or a related field is required.

• A minimum of 8 years of relevant work experience in managing or supervising cross-functional teams.

• Previous experience in a similar industry or field is highly beneficial.

• Knowledge of rubber/elastomer technology or the pharmaceutical/medical device industry would be an additional advantage.

• Ability to foster collaboration among cross-functional team members and effectively execute a sales growth strategy.

• Driven by a passion for customers to create positive change and possess experience in change management.

• Strong business and financial acumen are essential.

• Disciplined, capable of working independently; self-motivated and results-oriented.

• Resourceful and able to influence and navigate effectively within a matrix environment.

• Mature and able to maintain composure under pressure.

• Excellent interpersonal and communication skills.

• Ensure high ethical standards are consistently upheld and full compliance with all applicable laws, regulations, industry codes, and internal policies and procedures.

• Able to adhere to the company’s safety policy at all times.

• Willingness to travel at least 30-40% of the time domestically, with occasional regional travel.

🏝️ Benefits

• Supported by benefit programs, we empower the physical, mental, emotional, and financial health of our team members and their families.

• We believe in giving back to support those in need within the communities where we live and work.

• Committed to fostering a healthier environment and planet through our sustainability initiatives.