Senior Account Manager, Paid Media

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of e-commerce client accounts and serve as their main point of contact.

• Develop and sustain strong client relationships aimed at retention and growth.

• Comprehend client business models, KPIs, profit margins, and growth objectives.

• Collaborate with internal teams to implement campaigns across various channels including paid media, creative, and email.

• Facilitate client meetings, performance evaluations, and strategic planning sessions.

• Track campaign performance and convert data into actionable insights and recommendations.

• Recognize upselling and cross-selling opportunities that align with client objectives.

• Ensure timely completion of deliverables that meet established quality standards.

• Proactively address issues and communicate solutions promptly.

• Create reports, presentations, and strategic roadmaps.

⛳️ Requirements

• Over 3 years of experience in account management, client success, or marketing strategy (experience in an agency setting is preferred).

• Strong knowledge of digital marketing channels (Meta, Google, email, CRO, etc.).

• Experience with e-commerce brands or direct-to-consumer (DTC) businesses.

• Exceptional communication and presentation abilities.

• Analytical mindset with the capability to interpret performance data.

• Strong project management and organizational skills.

• Ability to handle multiple clients and priorities at the same time.

• Commercial acumen and results-oriented thinking.

• Proficiency in reporting tools, dashboards, and project management software.

• Fluent in English.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• Comprehensive health and wellness benefits.

• Flexible working hours and a supportive work environment.