Senior Account Manager – German Speaker

This is a fully remote position, open to applicants in Germany.

📋 Description

• Establish robust, trustworthy relationships with key stakeholders, serving as a strategic advisor.

• Maintain a thorough understanding of client requirements, challenges, and business goals.

• Develop comprehensive, impactful Territory & Account Plans.

• Offer proactive recommendations, presenting new solutions that enhance value and foster engagement.

• Possess an in-depth knowledge of weather.

• Ensure customer satisfaction and retention by providing exceptional service and innovative solutions.

• Recognize the need to involve additional DTN expertise and solution engineering resources for ongoing account growth.

• Identify opportunities for cross-selling and upselling to increase account value.

• Conduct regular business reviews with clients to discover unmet needs.

• Strategically introduce new products, services, and solutions that align with client objectives.

• Collaborate closely with sales, marketing, and product teams to enhance client offerings.

• Negotiate contract renewals above a specified threshold to ensure continued success and profitability.

• Continuously assess accounts for new business opportunities, utilizing industry insights and customer feedback.

• Identify potential referrals, partnerships, and expansions within existing accounts.

• Stay informed on industry trends to recommend solutions that set DTN apart.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, or Sales is preferred; or equivalent experience.

• 5 years of experience in software and/or SaaS sales.

• Over 5 years of experience in account management, consultative sales, or B2B client relations.

• Strong understanding of the Energy, Utilities, Transportation, or Renewable industries.

• Proficiency in German (written and spoken at a business level) is required.

• Outstanding communication, negotiation, and relationship-building abilities.

• Proven track record of driving revenue growth through cross-selling and upselling.

• Self-motivated with a strategic mindset and proactive approach to account management.

• Expertise in SFDC for tracking leads and managing pipelines.

• A consultative and professional demeanor when engaging with customers.

• Ability to quickly adapt to changing circumstances.

🏝️ Benefits

• Hybrid work model.

• Pension plan.

• Life insurance.

• Unlimited access to over 13,000 courses through a learning platform to support employee career growth.

• Employee Assistance Program (EAP).