Senior Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the main liaison for designated client accounts

• Develop and nurture robust client relationships and trust

• Facilitate client meetings, provide status updates, and manage communications

• Oversee client expectations and guarantee prompt follow-ups

• Collaborate with internal teams to ensure seamless project execution

• Address client issues, escalations, and concerns in a professional manner

• Keep organized records of account documentation and communications

• Spot opportunities for account expansion and long-term retention

• Engage confidently with stakeholders and executives based in the U.S.

⛳️ Requirements

• Demonstrated experience in senior-level account management or client success positions

• Background in managing enterprise or high-value accounts

• Significant advantage: experience with clients like Accenture or similar organizations

• Excellent communication, stakeholder management, and relationship-building abilities

• Highly organized, proactive, and detail-oriented approach

• Capability to handle multiple accounts simultaneously

• Experience in the tech, SaaS, or software sectors is an asset

🏝️ Benefits

• Flexible work arrangements

• Opportunities for professional development