Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel revenue expansion across a portfolio of key enterprise clients

• Enhance customer investment by promoting increased product usage and cross-selling opportunities

• Discover methods to assist clients in achieving their business goals

• Cultivate executive relationships and serve as a trusted advisor

• Recognize growth prospects and position Sinch’s offerings to deliver quantifiable business benefits

• Formulate and implement strategic account growth plans to optimize wallet share and enhance customer lifetime value

• Identify untapped opportunities and align Sinch solutions with the changing needs of customers

• Collaborate with internal teams to provide impactful solutions and foster enduring customer partnerships

• Oversee sales opportunities throughout the pipeline

• Accurately forecast revenue and maintain a robust pipeline

• Articulate Sinch’s value proposition and gain stakeholder support

• Engage with existing accounts and targeted prospects through referrals, strategic outreach, social selling, and customer insights

• Lead commercial negotiations and drive agreements that maximize long-term value

• Utilize market, vertical, industry, competitive, and customer intelligence to recognize growth opportunities and strategically position solutions

⛳️ Requirements

• At least 8 years of relevant experience with a bachelor’s degree; or equivalent experience

• Experience in direct enterprise-level sales within the technology industry

• Demonstrated success in expanding existing business accounts through strategic growth, increased product adoption, and revenue enhancement

• Strong leadership and mentoring abilities with a talent for inspiring cross-functional teams

• Outstanding communication, negotiation, and problem-solving capabilities

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage

• Additional supplemental plans

• Access to telehealth services

• Free virtual counseling resources through the global Employee Assistance Program

• Roth and Pre-tax 401(k) options available

• Employer matching for 401(k)

• Generous paid time off policy

• Paid parental leave

• Family planning assistance

• Flexible options for remote work

• Paid time off to support volunteer initiatives

• Reward+ discounts on retail, entertainment, and more