Senior Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Conduct live demonstrations for prospective and new clients.

• Transform inbound leads into paying customers.

• Increase revenue from current accounts by identifying upselling opportunities.

• Oversee solution partners and resellers.

• Manage account health comprehensively to ensure client value.

• Ensure CRM data is precise and actionable.

• Keep onboarding and sales documentation up to date.

• Work collaboratively across teams to provide a seamless client experience.

• Track and enhance your own performance through call reviews and conversion rate analysis.

⛳️ Requirements

• Minimum of 2 years in sales, account management, or customer success.

• Proficiency in conducting live demos and discovery calls.

• Experience with SaaS contracts averaging $5K+ annually.

• Fluent in English, both written and spoken.

• Familiarity with CRM systems.

• Tech-savvy and quick to learn new concepts.

• Possess an analytical and consultative approach.

• Excellent communication and negotiation abilities.

• Capable of juggling multiple priorities effectively.

🏝️ Benefits

• CET-aligned working hours: 8:00 AM–5:00 PM or 3:00 PM–11:00 PM