Senior Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee executive relationships and account governance for designated clients.

• Promote multi-service adoption across areas including product design, product engineering, AI enablement, DevOps, quality engineering, and managed services.

• Develop and implement annual Account Business Plans, encompassing revenue objectives, pursuit strategies, and relationship mapping.

• Proactively uncover whitespace and growth opportunities through business reviews, market intelligence, and internal delivery insights.

• Direct pursuit orchestration for large-scale projects and RFPs, working in tandem with deal desk, solution architects, and delivery leaders.

• Monitor client satisfaction, address escalations, and ensure optimal commercial performance.

⛳️ Requirements

• Minimum of 5 years of relevant experience in business development within similar industries.

• Demonstrated history in managing enterprise accounts for Tier-1/2 IT services or product engineering firms.

• Experience in selling throughout Europe, with additional exposure to the UK, Middle East, and North America markets.

• Strong background in solution-led selling, managing multiple stakeholders, and pursuing large deals.

• Comprehensive understanding of enterprise transformation drivers in sectors such as BFSI, Retail, Manufacturing, and High-Tech.

• Exceptional written and verbal communication skills along with strong interpersonal abilities.

• Excellent negotiation skills.

• Proven capability to strategize and execute plans for selling new services.

• Proficient command of written and spoken English (CEFR C1+); Polish language skills are not required.

🏝️ Benefits

• Access to the WorkSmile platform, which provides benefits tailored to your preferences:

• Multisport card,

• Private health insurance package,

• Life insurance,

• And hundreds of additional options to select from across 15 categories (shopping, leisure, travel, food, etc.).

• PLN 175 monthly allowance (ryczałt) for remote employees (UoP contract).

• Discounts on Apple products (B2B contract).

• Participation in various internal initiatives: Team workshops and integration events, webinars, and knowledge-sharing sessions.