Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and finalize a pipeline of growth opportunities within established Enterprise clients.

• Collaborate with Enterprise Customer Success Managers to pinpoint potential growth areas.

• Engage with the current customer base through outbound outreach and internal referrals.

• Promote Muck Rack’s comprehensive product offerings (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.).

• Provide accurate forecasts for monthly and quarterly expansion bookings.

• Manage account and territory planning in cooperation with your CSM team.

• Facilitate pipeline development, conversion, and progression for expansion opportunities.

• Work cross-functionally to ensure alignment between sales and customer success teams.

⛳️ Requirements

• 5-8 years of experience in sales or account management roles focused on Enterprise accounts.

• Demonstrated success in managing revenue targets and closing deals.

• Proficient in pipeline management and revenue forecasting.

• Strong skills in prospecting and outbound sales.

• Experience in selling to existing customer accounts is preferred.

• Required experience in selling PR, media intelligence, or related solutions for Enterprise roles.

• Background in SaaS, MarTech, or related sectors.

• Excellent communication and relationship-building abilities.

• Capability to thrive in a fast-paced, distributed environment.

• Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership.

• Actively integrate AI tools into daily tasks to enhance productivity and speed up delivery.

🏝️ Benefits

• Fully remote team with a permanent work-from-home arrangement.

• Stipend for home office setup, reimbursement for phone and internet, and coworking space membership.

• Opportunities for virtual and in-person team bonding activities (lunches, events, competitions).

• Competitive geo-neutral salary in the U.S.

• Annual performance reviews to guarantee fairness and market alignment.

• Standardized bonus or commission structure.

• 401(k) plan with employer contributions.

• Equity opportunities available.

• Comprehensive medical, dental, vision, disability, and life insurance for employees and their dependents.

• Full premium coverage for individuals on high-deductible plans.

• 24/7 Virtual Care and Employee Assistance Program.

• Employer-funded HSA contributions along with other pre-tax benefits.

• Quarterly wellness stipends and a complimentary Headspace subscription.

• More than 4 weeks of PTO, in addition to paid sick and mental health days.

• 13 paid holidays, with the option to swap for personal days.

• Up to 16 weeks of fully paid parental leave.

• Clear pathways for internal mobility and career advancement.

• Bi-annual performance evaluations, team workshops, and leadership training opportunities.

• Unlimited access to Coursera and O’Reilly learning resources.

• 2 additional PTO days each year dedicated to learning and development.

• Commitment to equity and appreciation of diverse perspectives.

• Agile, founder-led organization emphasizing collaboration and innovation.

• Trusted by over 3,000 companies globally.