Senior Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Utilize a consultative sales approach aimed at developing long-lasting, value-driven relationships with accounts while effectively navigating various levels of decision-making within the customer organization to sustain and expand business.

• Establish and oversee Master Service Agreements (MSAs) and Statements of Work (SOWs) for all clients.

• Manage customer accounts by fulfilling their needs and project requirements, ensuring communication and leadership on specific customer initiatives across multiple internal departments, including R&D, supply chain, and quality assurance.

• Maintain and generate reports on opportunity status using our customer relationship management system (Salesforce).

• Engage in prospecting and new business development to propel business growth by identifying and assessing new opportunities and customers.

• Provide forecasting and demand insights to Sales Inventory Operations Planning (SIOP).

• Leverage sales support resources to craft effective solutions and articulate the value proposition clearly.

• Act as the company's eyes and ears in the industry, offering intelligence on customers, competitors, and market dynamics.

• Negotiate long-term agreements effectively.

• Willingness to travel up to 50% of the time.

⛳️ Requirements

• Minimum of 5 years of sales experience in a solution, services, or managed services environment.

• Proven success in enterprise sales, particularly in technology or software solutions.

• Familiarity with consultative selling methodologies and account management strategies.

• Demonstrated capability to initiate, negotiate, and close sales over the phone.

• Strong cold calling skills with a proactive approach to seeking out new business opportunities.

• Expertise in developing solutions related to Lifecycle management and enterprise mobility managed services.

• Ability to recognize and understand customers’ pain points, providing customized solutions that meet their specific mobile lifecycle management needs.

• Knowledge of Enterprise Mobility Management (EMM) solutions and trends in mobile technology.

• Proficient in coordinating with cross-functional teams (e.g., IT, customer support, marketing) to deliver tailored solutions effectively.

• Exceptional verbal and written communication skills, capable of conveying complex ideas to both technical and non-technical audiences.

• Ability to excel in a fast-paced, dynamic work environment, adapting quickly to changes in technology or client needs.

🏝️ Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance.

• Short-Term and Long-Term Disability coverage.

• 401(k) matching program.

• Flexible Spending Accounts (FSAs).

• Health Savings Accounts (HSAs).

• Employee Assistance Program (EAP).

• Educational Assistance opportunities.

• Parental Leave policy.

• Paid Time Off (including vacation, personal business, sick time, and parental leave).

• 12 Paid Holidays throughout the year.