This is a fully remote position, open to applicants in United Kingdom.

• Manage the commercial relationship for a selection of EMEA Commercial Drata clients.

• Oversee renewals and growth opportunities within your portfolio.

• Develop, oversee, and finalize upsell and cross-sell initiatives.

• Recognize customer objectives, identify obstacles, and propel the commercial strategy.

• Prioritize your portfolio according to growth potential and customer involvement.

• Collaborate closely with Customer Success, Technical Support, Marketing, Product, and leadership teams.

• Provide transparent insights into renewals, expansion efforts, and commercial risks.

• Clearly communicate risks and spearhead resolution strategies.

• Facilitate value-driven discussions with customers.

• Establish trusted relationships with Executive Buyers and other essential stakeholders.

• Contribute to enhancements in processes and the adoption of team best practices.

• A minimum of 4 years of proven success in Account Management, SaaS Sales, or a related field.

• Experience in managing a portfolio of mid-sized SaaS clients.

• Strong abilities in customer management.

• Excellent negotiation skills.

• Professional demeanor and effective communication skills.

• Strong organizational capabilities and prioritization skills.

• Sound judgment and the ability to work independently.

• Proactive, collaborative mindset.

• Interest in utilizing AI and contemporary tools.

• Familiarity with tools such as Salesforce, Gong, Clari, Catalyst, Outreach, and Google Workspace is advantageous.

• Up to 100% employer-paid premiums for medical coverage, including employees and their dependents.

• Pension plan with contributions from the employer.

• Paid Parental Leave policy.

• Kindbody fertility and family-building benefits.

• Generous annual stipends for both professional and personal development.

• Flexible vacation policy, paid holidays, and additional perks.

Commercial Account Manager 2 – EMEA

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