Senior Account Manager, All Genders

This is a fully remote position, open to applicants in Germany.

📋 Description

• Responsible for establishing, nurturing, and maintaining strategic relationships with customers.

• Identifying opportunities for growth within current accounts through upselling and cross-selling.

• Managing the complete sales cycle, from assessing needs to closing deals.

• Collaborating closely with internal teams to create customized solutions for customers.

• Ensuring clear, efficient, and customer-focused communication throughout the entire customer journey.

• Proactively identifying potential risks and addressing challenges within customer relationships.

• Utilizing and maintaining CRM systems to oversee pipeline management, forecasting, and customer activities.

• Contributing to the ongoing improvement of sales processes and overall customer experience.

⛳️ Requirements

• 2 to 5 years of experience in Key Account Management, B2B sales, or a similar position.

• Strong expertise in CRM systems (HubSpot preferred).

• Demonstrates high levels of ownership, independence, and a structured approach to work.

• Proficient in both German and English.

• Proven success in acquiring new clients and managing the complete sales cycle from prospecting to closing deals.

• Exceptional communication skills, capable of engaging professionally through written, verbal, and digital channels.

• Confident and professional demeanor with the ability to build trust with stakeholders at different levels.

• Proficient in using CRM systems (e.g., HubSpot) for effective pipeline and customer management.

🏝️ Benefits

• Approachable leadership and transparent communication - every voice matters at Lingoda!

• Company events and colleagues who are always eager to socialize, along with budgets for team-building activities!

• An inclusive atmosphere with a strong team spirit and a passion for languages.

• A well-organized and engaging onboarding process designed to ensure your success!

• The option to work remotely from home or in our office located in the heart of Berlin.

• Opportunities for learning and development.

• **Free access** to our language classes.

• Mental health programs.

• Corporate benefits and pension plans.

• 30 vacation days each year.

• Complimentary snacks and drinks in the office.

• The latest hardware necessary for your work (not applicable for freelancers).

• Flexible working hours.