Senior Account Executive, Enterprise

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of the comprehensive sales strategy for Central Enterprise accounts, focusing on generating new revenue, expanding accounts, and enhancing long-term customer value across intricate, multimillion-dollar opportunities.

• Acquire a thorough understanding of customers' business environments, strategic goals, and challenges related to customer experience.

• Cultivate and strengthen trusted relationships with C-level executives and senior stakeholders.

• Foster pipeline growth through strategic prospecting, effective territory planning, partner engagement, targeted outreach, and market intelligence.

• Oversee intricate sales cycles lasting from 6 to 24 months, coordinating efforts among internal specialists, partners, and customer stakeholders.

• Create strategic account plans aimed at increasing enterprise adoption, deepening customer relationships, and facilitating upsell and cross-sell opportunities.

• Articulate business and technology value propositions, transforming complex solutions into clear customer and operational outcomes.

• Maintain a high-quality sales pipeline, accurately forecast quarterly revenue, and meet revenue targets through disciplined opportunity management and MEDDPICC methodologies.

• Willingness to travel up to 50%.

⛳️ Requirements

• Minimum of 8 years of experience in direct, outside, quota-carrying enterprise software sales.

• Proven experience with multimillion-dollar transactions and managing complex sales cycles ranging from 6 to 24 months.

• Previous experience with Fortune 500 or similar enterprise accounts.

• Demonstrated success in selling cloud, SaaS, and AI-driven enterprise solutions.

• Relevant experience in customer experience (CX), contact center as a service (CCaaS), workforce engagement management (WEM), customer journey analytics, conversational AI, AI copilots, or customer relationship management (CRM).

• A history of developing strategic relationships with C-level executives and senior decision-makers.

• Experience in building new pipelines through direct prospecting, territory development, partner channels, and strategic account planning.

• Capability to acquire new logo customers while identifying upsell and cross-sell opportunities.

• Experience in translating intricate technology capabilities into clear business value.

• Proven success in leading cross-functional sales teams through complex enterprise opportunities.

• Track record of achieving revenue targets, maintaining disciplined pipeline management, and accurate forecasting.

• Familiarity with the MEDDPICC sales methodology.

• Bachelor's degree or equivalent relevant professional experience.

• Willingness to travel up to 50%.

• Preferred: Extensive knowledge of enterprise customer experience transformation and the cloud contact center market.

• Preferred: Experience in positioning AI-powered customer experience, conversational AI, automation, or workforce engagement solutions.

• Preferred: Proven success in developing long-term strategic account plans.

• Preferred: Experience collaborating with channel partners and internal specialists.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Telehealth coverage.

• Flexible work schedules and opportunities to work from home.

• Opportunities for development and career growth.

• Open Time Off policy.

• 10 paid holidays.

• 401(k) matching program.

• Adoption Assistance.

• Fertility treatments.

• Paid volunteer time.

• August Free Fridays.

• Well-being resources.

• Regionally tailored programs for employees and their families.

• Mentorship, learning programs, leadership development, and educational support.