Senior Account Director – Medical Communications

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Lead strategic relationships with clients across various oncology Medical Affairs workstreams.

• Serve as a trusted advisor, offering strategic and commercial insights that align with client objectives and enhance partnerships.

• Ensure successful program delivery adhering to established quality standards, budgets, and timelines.

• Support innovative initiatives for engaging healthcare professionals through digital and creative methods.

• Foster account growth by recognizing new opportunities and crafting proposals for existing clients.

• Collaborate with scientific, editorial, project management, and cross-functional teams to provide integrated solutions.

• Maintain a comprehensive understanding of oncology, relevant market dynamics, and changing client priorities.

• Lead account planning, forecasting, and discussions regarding financial performance to meet business goals.

• Proactively identify risks and challenges, developing solutions to ensure long-term account success.

• Mentor and assist colleagues within the broader client services team.

• Contribute to pitch opportunities, proposals, and wider business development efforts.

• Report to the VP of Client Partnerships and oversee overall account health and growth.

⛳️ Requirements

• Experience in a client services position at the Account Director or Senior Account Director level within a healthcare communications agency.

• Demonstrated ability to cultivate and sustain strong client relationships while providing strategic guidance.

• Experience managing intricate accounts, multiple stakeholders, and cross-functional teams.

• Strong commercial acumen and understanding of account growth, forecasting, and financial management.

• Experience with oncology programs is desirable but not essential.

• Background in supporting digital communications and creative healthcare engagement initiatives would be advantageous.

• Comfortable operating in a fast-paced, high-growth environment with shifting priorities.

• Exceptional communication, leadership, and stakeholder management abilities.

• Capacity to collaborate effectively with scientific and client service teams.

• Passionate about delivering impactful work that enhances patient outcomes through effective healthcare communications.

🏝️ Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested).

• Life insurance.

• Disability coverage.

• Medical, dental, and vision plans.

• Flexible working arrangements, including hybrid and remote options.

• Ability to work from anywhere globally for two weeks each year.

• 20 vacation days.

• One personal well-being day.

• 9 public holidays.

• Gifted end-of-year holidays.

• Early Summer Friday finishes in June, July, and August.

• Free counseling through the employee assistance program.

• Personalized health support.

• Enhanced maternity, paternity, family leave, and fertility policies.

• Continuous professional development opportunities.

• On-demand training and support.

• Global mobility opportunities across the business.

• Employee Network Groups.

• Dedicated social opportunities and resources for remote workers.

• Opportunity for global, cross-capability career moves.