Senior Account Director, Customer Growth

This is a fully remote position, open to applicants in New York.

📋 Description

• Working collaboratively with customers, Customer Value Managers (CVMs), and internal teams to pinpoint cross-sell opportunities that align with customer business objectives.

• Formulating and implementing an account development strategy to position Coupa as the premier Total Spend Management platform.

• Designing an account penetration model that facilitates multi-faceted access to key stakeholders within the customer's organization.

• Developing value messaging specifically aimed at the chief economic buyer in target accounts, ensuring alignment with their distinct needs and challenges.

• Collaborating with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to strengthen Coupa's brand presence within assigned accounts.

⛳️ Requirements

• A robust background in SaaS sales with a demonstrated history of nurturing existing accounts and managing complex multi-stakeholder engagements.

• Knowledge in Spend Management would be advantageous.

• The capability to recognize client pain points and create unique and compelling value propositions that concentrate on delivering business value to the client.

• Innovative thinking and the ability to introduce fresh ideas to replace current solutions with Coupa's exceptional Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness programs.

• Flexible working arrangements to support work-life balance.