Senior Academic Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct consultative introductory calls with parents and students to identify their goals, clarify the admissions process, and suggest suitable programs and packages.

• Manage relationships with prospective students and their families from the initial contact to enrollment.

• Strategically follow up with prospects to address any questions or concerns they may have.

• Test communication scripts, enhance messaging, and create follow-up strategies to boost conversion rates and improve the enrollment experience.

• Close deals for various programs and services, achieving or surpassing monthly and quarterly sales targets.

• Collaborate with marketing, counseling, and finance teams to ensure smooth transitions and exceptional customer experiences.

• Keep an eye on competitor offerings and market trends, providing insights to founders and leadership.

• Utilize HubSpot CRM to oversee the complete sales cycle, manage leads, log communications, create email templates, forecast revenue, and ensure data accuracy.

• Anticipate enrollments by managing deal stages, values, and close dates within HubSpot.

• Assist in onboarding and customer success for students who have recently enrolled.

⛳️ Requirements

• 3–5 years of experience in inbound sales within a service-oriented or consultative setting, preferably with sales cycles shorter than 2–3 months.

• Demonstrated success in selling premium or high-value service packages (ACV $5,000+), with a history of exceeding targets and providing outstanding client experiences.

• Excellent communication abilities, including clear, empathetic, and professional presentation, writing, and speaking skills.

• Strong proficiency in CRM systems, ideally HubSpot or comparable tools.

• Experience in maintaining accurate CRM data and leveraging systems to enhance performance.

• Familiarity with Excel or Google Sheets for building and analyzing dashboards.

• Previous experience in education, admissions, or academic consulting sales is a plus.

🏝️ Benefits

• Health, dental, and vision insurance, with base plans fully covered by the employer.

• Pre-tax benefits (FSA, DCFSA, HSA, Commuter).

• Flexible paid time off (PTO) and paid holidays.

• 401(k) plan with company matching.

• Mission-driven team culture prioritizing student success.

• Work directly influences the lives and careers of students globally.