Security Operations Center Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify, investigate, and escalate security alerts and events in a 24/7/365 environment.

• Manage and configure security monitoring tools effectively.

• Evaluate security systems and protocols for vulnerabilities and enhancements.

• Develop security process roadmaps and knowledge documentation.

• Validate change management processes and oversee user/system-impacting security incidents and their resolutions.

• Administer SOC/NOC-owned tools, including scripting, customizations, report generation, alert modifications, automation, and maintenance.

• Reduce risk and exposure concerning system security and business interruptions.

• Monitor security tools and systems by analyzing logs, alerts, and data for any suspicious activities.

• Investigate potential threats, validate alerts, and identify vulnerabilities.

• Oversee incident/security matters, including initial triage, troubleshooting, and remediation efforts.

• Collect and analyze evidence to assess the scope and impact of incidents.

• Contain threats and remediate vulnerabilities through patching, configuration adjustments, or other strategies.

• Assist in the recovery of affected systems and data while communicating incident status to management.

• Document findings for future reference and continuous improvement.

• Actively engage in disaster recovery and Business Continuity Plan (BCP) events.

• Keep current with developments in the IT security industry and newly updated security solutions.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field; or an equivalent combination of education and work experience.

• 2-4 years of experience in Security Operations in a 24/7/365 environment and related technologies.

• Experience in Enterprise Security Operations support.

• Proficiency in creating enterprise security documentation.

• Understanding of IT infrastructure and networking, including operating systems, network protocols, and fundamental infrastructure components.

• Familiarity with common security threats, vulnerabilities, and mitigation techniques, including firewalls, intrusion detection/prevention systems (IDS/IPS), and SIEM tools.

• Ability to write basic scripts for task automation and report generation.

• Knowledge of established incident response protocols, including containment, eradication, and recovery.

• Proficient in security tools and software utilized by security organizations.

• Experience with ExtraHop, Qradar, Splunk, and/or other security-related tools for visibility, monitoring, detection, alerting, response, and investigation.

• Excellent communication skills, able to convey information clearly and concisely to both technical and non-technical audiences, including public speaking, critical business writing, process documentation, and knowledge base article creation.

• Capability to analyze complex security data, pinpoint root causes, and devise effective solutions.

• Strong attention to detail.

• Ability to make swift and informed decisions during critical security incidents.

• Preferred: GIAC Security Essentials Certification; GIAC Security Leadership Certification; ISACA Certified Information Security Manager; Microsoft Certified Systems Engineer: Security; (ISC)2 SCCP; (ISC)2 CISSP; (ISC)2 ISSAP; CCSK4; ServiceNow; SIEM Solutions; TrustWave; Email Protection Solutions; Endpoint Detection & Response Solutions; Microsoft 365 Security Suite; Incident Management Communication tools; CV/CIRT Government notification process; Load balancers & Web Application Firewall Solutions; Firewall/router/networking equipment; Web Content Filtering (WSS); Secure Web Gateway Solutions; ITIL Foundations certifications (V3 or V4).

🏝️ Benefits

• Competitive compensation.

• Flexibility to work remotely from anywhere in the United States for most positions.

• Paid time off, including vacation time, sick leave, 9 paid Company holidays, and volunteer hours.

• Incentive bonus programs that may include holiday bonuses, referral bonuses, and performance-based bonuses.

• Comprehensive medical, dental, vision, life, and pet insurance.

• 401(k) retirement savings plan with company matching contributions.

• An engaging work environment.

• Opportunities for promotion.

• Education assistance programs.

• Professional and personal development opportunities.

• A company recognition program.

• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.