Security Operations Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage designated cybersecurity platforms, such as Zscaler, Armis, SentinelOne, and related systems.

• Assist with daily security operations tasks, including alert review and tuning, triage, escalation, and follow-up tracking.

• Provide support to the MSSP regarding alert configuration, runbooks, and tuning.

• Aid in the administration of identity, endpoint, asset management, privileged access, and email security controls.

• Facilitate asset discovery, inventory validation, asset tagging, ownership mapping, and reconciliation across various platforms.

• Keep documentation updated for platform ownership, administrative access, configuration standards, operational procedures, and support workflows.

• Collaborate with vendors and certified partners post-implementation to ensure handoff, knowledge transfer, and operational readiness.

• Support user-reported phishing workflows, email security investigations, and awareness follow-up initiatives.

• Assist in privileged access management processes, access reviews, credential lifecycle tasks, and exception tracking.

• Work with DevOps on cloud security, Zscaler, Rubrik, GCP, Cloudflare, GitHub Advanced Security, and related requirements.

• Generate regular operational reports for IT leadership and executive stakeholders.

• Monitor remediation items, open issues, platform risks, and operational gaps until resolution.

• Partner with IT and Engineering on patching, configuration management, endpoint compliance, and device security workflows.

• Engage in security incidents, investigations, tabletop exercises, and initiatives for maturity improvement.

• Contribute to enhancing cybersecurity platform ownership, asset inventory accuracy, documentation, process repeatability, alert follow-up, vendor coordination, and security reporting.

• Facilitate the effective use of interns for low-risk, repeatable tasks.

⛳️ Requirements

• A minimum of 5 years of experience in IT operations, security operations, systems administration, endpoint administration, or a related technical field.

• Hands-on experience managing security or infrastructure platforms within a small to mid-sized setting.

• In-depth knowledge of identity, endpoint, asset management, patching, and security operations concepts.

• Proficiency with one or more of the following tools: Okta, Intune, Kandji, SentinelOne, NinjaOne, Fortinet, Armis, Abnormal Security, Zscaler, Rubrik, GCP, Cloudflare, or GitHub security tools.

• Capable of conducting basic security alert reviews, troubleshooting, and escalation.

• Excellent documentation abilities, including the capacity to create runbooks, procedures, checklists, and operational tracking documents.

• Competence in collaborating across IT, DevOps, security, and vendor teams.

• Strong attention to detail and commitment to follow-through.

• Ability to juggle multiple priorities in a small-team environment.

• Effective communication skills with both technical and non-technical stakeholders.

• Preferred: Experience in healthcare, life sciences, research, or other regulated sectors.

• Preferred: Knowledge of HIPAA, privacy, data protection, or clinical operations.

• Preferred: Experience with cloud environments, particularly Google Cloud Platform.

• Preferred: Background in privileged access management or identity governance.

• Preferred: Experience in asset discovery, CMDB cleanup, device ownership mapping, or inventory normalization.

• Preferred: Familiarity with cybersecurity frameworks such as CIS Controls or NIST CSF.

• Preferred: Awareness of emerging AI capabilities and their relevance to cybersecurity domains.

• Preferred: Certifications such as Security+, CySA+, SSCP, Okta, Google Cloud, or other relevant vendor certifications.

🏝️ Benefits

• Comprehensive health and wellness benefits, fully covered by Atria, effective from the date of hire.

• OneMedical membership for employees and their dependents, providing access to 24/7 virtual care.

• Support for fertility and family planning.

• Company-sponsored preventive health screenings through partner hospitals (calcium score).

• Fitness perks, including Wellhub +.

• Employer contributions to commuter benefits.

• 401k contributions with a 4% match starting after 6 months.

• Flexible Time Off policy.

• Support for continuing medical education (CME) and CEU for professional licensure.