Security Architect

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee technical engagements related to Armis and ServiceNow Security products to enhance adoption, streamline implementations, and achieve quantifiable business results.

• Work closely with Product Management, Engineering, Sales, Professional Services, and Customer Success teams to tackle intricate technical issues.

• Offer architectural advice on Armis integrations with ServiceNow SecOps, CMDB, ITOM, Vulnerability Response, and OT Security.

• Serve as a reliable technical advisor for key accounts.

• Recognize implementation risks, handle escalations, and enhance security posture and operational resilience.

• Create reusable accelerators, technical playbooks, health assessments, and enablement materials.

• Provide strategic direction on ServiceNow platform architecture and best practices across various product lines.

• Evaluate customer implementations for performance, scalability, data quality, and readiness for upgrades.

• Guide technical teams and influence stakeholders on platform capabilities and optimization strategies.

• Facilitate discovery sessions and formulate solution roadmaps that align with customer business goals.

• Convey customer insights to product and engineering teams to guide roadmaps and product enhancements.

⛳️ Requirements

• Over 8 years of practical experience with the ServiceNow platform.

• In-depth knowledge in at least two ServiceNow product areas.

• Proven success in designing and implementing enterprise-scale ServiceNow solutions.

• Background in enterprise architecture, including authentication and identity systems, data modeling, REST/SOAP integrations, and security protocols.

• Experience in professional services or consulting positions.

• Extensive knowledge of multiple ServiceNow product lines and shared data and workflows.

• Strong grasp of CMDB, CSDM, and data governance principles.

• Advanced skills in ServiceNow configuration, JavaScript scripting, Flow Designer, Integration Hub, REST/SOAP integrations, and MID Server architecture.

• Experience troubleshooting platform performance issues, including integration throughput, scheduled jobs, and database behavior.

• Strong understanding of enterprise workflows, governance frameworks, and compliance standards.

• ServiceNow Certified System Administrator (CSA) certification is mandatory.

• ServiceNow Certified Application Developer (CAD) certification is mandatory.

• ServiceNow Certified Implementation Specialist (CIS) in at least two product areas is mandatory.

• Exceptional ability to translate technical concepts into business value.

• Demonstrated mentorship and knowledge transfer skills.

• Strategic mindset with a focus on customer-centric solutions.

• Excellent communication and stakeholder management abilities.

🏝️ Benefits

• Equity (when applicable)

• Variable/incentive compensation

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• Employee Stock Purchase Plan (ESPP)

• Matching donations

• Flexible time away plan

• Family leave programs

• Flexible or remote work options