Security Analyst – Physical Security Systems

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the Genetec Security Center along with associated physical security systems.

• Manage user access, permissions, Active Directory groups, and system settings.

• Assist with onboarding, offboarding, access reviews, and audit processes.

• Keep system records and access documentation up to date.

• Offer technical support for access control systems, video management systems, cameras, readers, controllers, and other related security devices.

• Diagnose system issues and coordinate solutions with vendors, integrators, Business Technology Solutions, and site stakeholders.

• Aid in system deployments, upgrades, testing, commissioning, and operational handoff activities.

• Confirm system functionality and help resolve issues during implementation phases.

• Conduct training sessions for end users and site administrators.

• Provide continuous support and guidance to users and security personnel.

• Ensure operational readiness and encourage system adoption following deployments.

• Maintain necessary documentation for operational support and compliance activities.

⛳️ Requirements

• Bachelor’s degree in Criminal Justice, Security Management, Information Technology, Business, or a similar field, or equivalent professional experience.

• 3–5 years of experience in supporting physical security systems, particularly access control and video management platforms.

• Preferred experience with administering Genetec Security Center.

• Experience in access management, user administration, and conducting audit activities.

• Knowledge of physical security devices, including cameras, card readers, controllers, and related hardware.

• Excellent troubleshooting, problem-solving, communication, and organizational abilities.

• Capability to collaborate effectively with internal stakeholders, vendors, and system integrators.

• Ability to prioritize multiple tasks in a dynamic environment.

• Willingness to travel domestically and internationally as necessary.

🏝️ Benefits

• Paid time off (vacation, holidays, sick leave).

• Medical, dental, and vision insurance.

• 401(k) retirement plan.

• Opportunity to participate in short-term incentive programs.

• Domestic and international travel opportunities as required.

• An equal opportunity employer dedicated to integrity, innovation, transforming lives, and serving the community.