SDR Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop a team of Sales Development Representatives.

• Meet SQL, pipeline, activity, and quality targets.

• Conduct regular one-on-one meetings, coaching sessions, and performance evaluations.

• Track individual and team performance through KPIs and dashboards.

• Ensure compliance with sales processes, lead management standards, and CRM best practices.

• Collaborate with Sales Enablement to onboard and nurture new SDRs.

• Partner with Marketing and Revenue Operations to enhance lead routing, campaigns, and conversion rates.

• Anticipate team performance and identify potential risks and areas for improvement.

• Oversee staffing, scheduling, attendance, and workforce planning.

• Recognize and reward exceptional performance while addressing any performance-related issues.

• Cultivate an inclusive, collaborative, and high-performance team environment.

• Support organizational change initiatives and ongoing process enhancements.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• 3–5 years of experience in sales, SDR, or business development.

• 1–3 years of experience in a leadership role.

• Proven experience in coaching sales professionals using KPI-driven metrics.

• Strong knowledge of CRM systems, particularly Salesforce.

• Familiarity with sales engagement tools and reporting mechanisms.

• Excellent communication, coaching, and leadership abilities.

• Experience in SaaS or technology sales is preferred.

• Background in managing both inbound and outbound SDR teams.

• Experience working within a global or remote organization.

🏝️ Benefits

• Work-life balance.

• Culture of diversity and inclusion.

• Environment that fosters a sense of belonging.

• Opportunities for learning and development.

• Access to 20+ affinity groups for global networking and connection.

• Health insurance options available.

• Health Savings Account (HSA).

• Medical insurance coverage.

• Dental insurance plans.

• Vision insurance options.

• Matching 401K plan.

• Life, Accidental Death & Dismemberment, Short-Term Disability, and Long-Term Disability insurance.

• Tuition reimbursement program.

• Pet insurance coverage.

• Generous vacation policy.

• Mentorship and opportunities for career growth.