Scrum Master

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead agile software initiatives from the initial product concept through to release.

• Partner with engineers, product managers, and stakeholders to gain insights into product and project goals and anticipated outcomes.

• Facilitate stand-up meetings, backlog refinement, sprint planning, sprint reviews, and retrospectives.

• Address team impediments and maintain agile metrics on information radiators.

• Monitor, analyze, and report on velocity, cycle time, sprint burndown, and predictability metrics.

• Guide team members and CCM employees in agile principles, frameworks, and best practices.

• Foster collaboration, transparency, accountability, and a culture of continuous improvement.

• Oversee the complete portfolio intake pipeline.

• Assess submissions and ensure items are prepared for intake review sessions.

• Uphold the single-path intake rule and redirect direct requests through the appropriate channels.

• Coordinate intake review, portfolio synchronization, and portfolio leadership meetings.

• Present options and recommendations without making decisions on priority or sequencing.

• Ensure portfolio-level visibility in Jira, including up-to-date dashboards and current initiative statuses.

• Manage the portfolio health scorecard for delivery, governance, and KPI health indicators.

• Coordinate dependencies across the portfolio and escalate unresolved conflicts.

• Keep the portfolio exception log updated with resolution tracking.

• Assist in quarterly portfolio planning, which includes capacity planning, objective setting, and backlog reviews.

⛳️ Requirements

• More than 4 years of experience as a Scrum Master.

• CSM or PMI-ACP certification is preferred.

• Significant experience leading large web-based software projects and delivering new products.

• Experience in a fast-paced environment with frequent software releases.

• Background in a portfolio or program management context, managing intake, capacity, and delivery visibility across multiple teams simultaneously.

• Deep understanding of agile principles and frameworks.

• Experience in implementing agile practices across both sprint-based and Kanban teams.

• Familiarity with Jira or similar tools for portfolio tracking, board management, and reporting.

• Knowledge of software engineering, databases, analytics and reporting, and cloud concepts.

• Comfortable facilitating both working-level and leadership meetings.

• Ability to clearly and concisely present portfolio health, risks, and recommendations.

• Strong attention to detail.

• Excellent organizational, analytical, and problem-solving abilities.

• Capable of identifying, evaluating, and resolving complex issues in dynamic environments.

• Proficient in managing competing priorities and successfully driving work to completion across multiple teams and initiatives.

• Competent in building collaborative relationships and communicating effectively with cross-functional teams and stakeholders.

• Must be available to work within Eastern Standard Time Zone hours to support the East Coast region.

🏝️ Benefits

• Competitive compensation plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401K.

• Company-provided short-term disability.

• Employee assistance program.

• Wellness program.

• Comprehensive benefits package.

• Commitment to equal employment opportunity and a culture of diversity and inclusion.