Scrum Master / Agile Delivery Lead

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Lead effective Scrum events and mentor developers, QA, and Product Owners in their roles.

• Ensure that each sprint is guided by a well-defined Sprint Goal and a plan that considers capacity, dependencies, and testing.

• Collaborate with Product Owners to clarify or break down large or vague tasks using the Definition of Ready and Definition of Done.

• Address impediments and conduct constructive retrospectives with designated action owners.

• Challenge recurring deviations from established practices and escalate ongoing concerns to the CTO.

• Ensure that Azure DevOps work items are clearly assigned, with updated status, estimates, and acceptance criteria.

• Develop a process for urgent and unplanned tasks that highlights their impact on capacity and Sprint Goals.

• Maintain dashboards and provide concise reports on the progress of Sprint Goals, risks, carry-over items, and blockers.

• Suggest corrective measures based on delivery reports.

• Manage project timelines, milestones, dependencies, and delivery predictions.

• Monitor commitments, identify risks early, and coordinate recovery strategies with the Product Manager, CTO, and other stakeholders.

• Oversee release plans, readiness evaluations, and post-release follow-ups with development, QA, and operational teams.

• Relay progress, risks, dependencies, and trade-offs to pertinent stakeholders.

• Foster transparency, accountability, continuous improvement, and consistent working methods.

⛳️ Requirements

• Minimum of 5 years of relevant experience.

• At least 3 years in the role of Scrum Master or Agile Delivery Lead within software development.

• Proven track record of enhancing an established team with inconsistent Scrum practices.

• Strong hands-on knowledge of Scrum, backlog refinement, Sprint Goals, estimation, and Definitions of Ready and Done.

• Practical experience with Azure DevOps, including boards, backlogs, queries, dashboards, and delivery analytics.

• Experience in coaching fully remote, cross-functional teams across various time zones.

• Proficient in coordinating delivery timelines, milestones, dependencies, risks, and releases, along with clear reporting.

• Experience in delivering Salesforce applications; technical development expertise is not a prerequisite.

• Recognized Scrum or Agile certification supported by practical experience.

• Skilled in managing multiple projects or product backlogs.

• Excellent facilitation, coaching, communication, and stakeholder management capabilities.

• Strong analytical, organizational, and problem-solving skills.

• Proactive, adaptable, and comfortable working autonomously.

• Ability to constructively challenge unclear tasks, unrealistic commitments, non-compliance, and repeated deviations from established practices.

• Capability to ensure accountability and follow-through.

• Compliance with health, safety, environmental, information security, and quality standards, including applicable ISO 27001 and ISO 9001 practices.

• Availability to maintain working hours that provide sufficient overlap with teams located in Sydney, Australia, North America, and India.

🏝️ Benefits

• Remote-first work arrangement.

• Fully remote product and development team.

• Flexible working hours to ensure overlap with teams in Sydney, North America, and India.