School Success Manager – Seasonal

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of schools, assisting district and charter schools in developing master schedules.

• Oversee the onboarding and training processes for both new and returning school schedulers.

• Deliver comprehensive support to finalize scheduling arrangements.

• Cultivate strategic relationships with lead schedulers, principals, and scheduling teams.

• Monitor school success metrics, satisfaction levels, and renewal rates.

• Advise school-based teams on how to align schedules with their key priorities.

• Resolve complex technical issues with the assistance of product and engineering teams.

• Manage district and charter network accounts throughout the customer journey.

• Set partnership goals, implementation timelines, and training plans in collaboration with district teams.

• Provide tools and frameworks for district leaders to effectively manage scheduling timelines.

• Assist with data integration and data transfer processes alongside district IT and Timely’s data integration team.

• Engage in cross-functional communication with sales and marketing, product, and engineering teams.

• Relay customer feedback and insights regarding implementation.

• Contribute to overall team operations and team success.

⛳️ Requirements

• Significant experience in developing middle and/or high school schedules.

• A willingness to thrive in a dynamic and resourceful environment.

• Availability and flexibility to work full-time seasonally from January through July.

• A minimum of 2+ years of experience in creating and managing a middle and/or high school schedule.

• At least 5 years of experience working within a school setting.

• Experience in developing systems/processes and providing support to individuals and teams (preferred).

• Background in a fast-paced, entrepreneurial environment (preferred).

🏝️ Benefits

• Equity options available.

• Potential inclusion of health benefits.

• Flexible PTO policy.