Scheduling Analyst

This is a fully remote position, open to applicants in Utah.

📋 Description

• Oversee designated facilities to ensure optimal coverage through the auditing of schedules and confirmed availability.

• Spot coverage deficiencies and work with key stakeholders to devise solutions.

• Build and sustain robust working relationships with both external and internal partners.

• Serve as the liaison between vendors and facility representatives concerning issues, coverage modifications, and inquiries.

• Relay escalations to internal stakeholders.

• Adhere to workflow processes to maintain the accuracy and organization of the Locumsmart platform.

• Provide user training and support via live chat, video conferencing, and telephone.

• Organize calls and meetings.

• Propel assigned workflow responsibilities and resolve or escalate delays.

• Generate development tickets for issues identified while adhering to workflow processes.

⛳️ Requirements

• A college-level education or equivalent professional experience.

• A minimum of 2 years of experience in healthcare staffing, VMS, or with a locum tenens vendor.

• Proficiency in effectively utilizing multiple technologies at once.

• Ability to work rapidly while maintaining attention to detail and quality.

• Strong orientation towards customer experience.

• Excellent verbal and written communication skills.

• Capability to minimize distractions, follow established processes, and prioritize escalations.

• Exceptional memory recall and the ability to handle substantial amounts of data.

• Aptitude for learning and mastering new technologies.

• Proficient in Microsoft Office Suite.

• Experience with Locumsmart Platform, Trello, Jira, Qgenda, ShiftAdmin, or AMION is preferred.

• Prior experience with other VMS platforms is also preferred.

🏝️ Benefits

• 401(k) retirement plan with company matching.

• Traditional healthcare benefits including medical and dental coverage.

• Onsite health centers.

• Corporate wellness programs.

• Complimentary behavioral health appointments.

• Flexible work schedules with options for remote work.

• Recognition programs offering rewards such as trips, cash, and paid time off.

• Paid parental leave.

• Fertility coverage.

• Adoption assistance.

• Marriage counseling services.

• Customized training resources, including free LinkedIn Learning courses.

• Volunteer time off.

• Employee-driven matching grants.

• Tuition reimbursement programs.