Scheduler – Medicare Home Health

This is a fully remote position, open to applicants in Florida.

📋 Description

• Organizes patient appointments for the entire visit plan at the start of each episode, ensuring care is consistent and continuous.

• Enhances clinician productivity by employing the productivity spreadsheet; regularly updates it to pinpoint opportunities and uphold suitable staffing levels.

• Informs the Clinical Manager about any deficiencies and failures to meet full-time standards and PRN clinician requirements.

• Accurately processes incoming referrals in a timely manner according to Pending SOC standard operating procedures, aiming for admission within 24 hours of receiving the referral.

• Reviews and updates Care Coordinators and Clinical Managers daily on all Pending SOCs that have been scheduled but not admitted.

• Records updates on patient care and any adjustments in scheduling within communication notes.

• Coordinates the scheduling of new hire clinicians in line with ramp-up expectations.

• Organizes resumptions of care following a facility discharge, in accordance with Clinical Review Team notes.

• Commits to working one major and one minor holiday each calendar year and is available for one weekend per month.

• Upholds patient and employee confidentiality as per HIPAA regulations and agency standards.

• Performs additional tasks assigned by the Branch Clinical Manager or Scheduling Manager.

• Schedules, reschedules, and oversees patient visits across all disciplines in accordance with care plans, frequency orders, and episode timelines.

• Monitors visits that are underscheduled to avert missed or delayed care.

• Ensures adequate staffing coverage for callouts, PTO, weekends, and holidays.

• Balances clinician productivity, geographical considerations, and availability during scheduling.

• Manages workflows within the WellSky EMR, including Resource Manager, Episode Manager, and task queues.

⛳️ Requirements

• Must possess a High School diploma.

• Shows exceptional attention to detail, ensuring accuracy in scheduling, reporting, and documentation while adhering to policies and procedures.

• Displays strong organizational abilities to juggle multiple tasks, manage time effectively, and ensure the smooth execution of scheduling processes.

• Communicates clearly through both verbal and written forms, facilitating teamwork and keeping all team members updated.

• Works effectively in a collaborative team setting, nurturing positive relationships with colleagues and clinicians to support the efficient attainment of patient care objectives.

• Utilizes strong problem-solving capabilities to recognize scheduling challenges and operational issues, applying practical solutions to ensure smooth workflows and optimal resource use.

• Shows adaptability by adjusting to shifting schedules, priorities, and unforeseen situations in a dynamic healthcare environment.

🏝️ Benefits

• Personalized, One-on-One Care: Assist patients in healing and regaining independence by providing customized care in their homes.

• Growth & Stability: Over two decades of being Florida’s largest independent home health agency.

• Ongoing Professional Development: Access to free Continuing Education Units (CEUs) to facilitate licensure and career growth.

• Competitive Benefits & Perks: Including an employee referral program that offers rewards.

• Recognized Excellence: Acknowledged as a USA Today Top Workplace.

• Flexible Scheduling: Enjoy a schedule that fits your personal priorities.

• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal satisfaction.