Salesforce Technical Architect, Data & AI

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take the lead in designing and owning technical solutions for Data 360 and Agentforce, which includes managing data streams, DLOs, DMOs, identity resolution, calculated insights, segments, real-time activation, as well as handling agent topics, instructions, and actions that utilize this data.

• Create scalable and secure data architectures on Salesforce Data 360, setting standards for ingestion patterns, harmonization, identity resolution rules, and zero-copy/data federation strategies.

• Investigate the limits and capabilities of Data 360 and Agentforce, discovering innovative solutions to enhance business outcomes.

• Design Architect RAG and Generative AI solutions using Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, adhering to RAG best practices.

• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to convert business requirements into well-structured solutions.

• Manage and contribute throughout all phases of the project lifecycle, from initial design to development, testing, and final deployment.

• Define integration frameworks and reference architectures linking Data 360, MuleSoft, enterprise data warehouses, and additional systems via real-time and batch patterns.

• Implement DevOps, source control, and CI/CD practices for data and AI solutions.

• Mentor and coach developers and junior architects while staying abreast of new Salesforce products and technical capabilities.

⛳️ Requirements

• A minimum of 6 years of experience in application, data, or software development and architecture.

• At least 3 years of hands-on experience with the Salesforce Platform in a development or architectural capacity.

• A Bachelor's or Master's degree in Computer Science, Data Engineering, or a related discipline.

• Practical experience in architecting and implementing Salesforce Data 360 (Data Cloud) encompassing data streams, DLOs, DMOs, identity resolution, calculated insights, and activation.

• Proficient in SQL and Apex, with familiarity or experience in modern programming languages such as Python, JavaScript, or Java.

• Experience in designing data integration patterns across enterprise systems including MuleSoft, ETL/ELT tools, and data warehouses like Snowflake, BigQuery, or Redshift.

• Knowledge of data modeling, governance, security, and privacy best practices.

• Experience with source control, branching/pull request strategies, and a solid understanding of CI/CD and DevOps principles.

• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.

🏝️ Benefits

• Remote & In-Person: Whether you choose to work from our headquarters in Massachusetts, one of our regional hubs, or if you're among the many NeuraFlash, Part of Accenture Family members working remotely, we prioritize keeping everyone connected and united as a single team.

• Travel: Prepare to travel! For certain positions, travel can be an exhilarating aspect of the role, with an expected travel commitment of up to 25%. If you're adventurous and enjoy exploring new locations while positively impacting clients, this opportunity could be ideal for you.

• Flexibility: Need to take your dog to the vet, pick up the kids from school, or fetch the in-laws from the airport? We understand that a traditional 9-5 schedule isn’t always feasible. Feel free to step out as needed; we foster a culture of trust and understanding, valuing results over hours worked.

• Collaboration: Your input matters! Working with a team of intelligent individuals, we actively encourage suggestions and feedback to enhance NeuraFlash, Part of Accenture. Our executive team organizes town halls and company meetings that address all suggestions or inquiries, regardless of size.

• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it’s an arm wrestling contest, costume party, or ugly holiday sweaters, our teams cherish having fun. While we work diligently, we also remember to pause and celebrate both significant milestones and smaller achievements together.