Salesforce Solution Architect, Field Service

This is a fully remote position, open to applicants in California, +8 more states.

📋 Description

• Conduct business process evaluations to assess customer needs.

• Convert customer needs into Salesforce design specifications.

• Configure solutions within Salesforce Field Service Cloud.

• Create technical specifications and requirements.

• Integrate best practice UX design into solution implementation.

• Oversee all facets of projects and client communications.

• Provide training and documentation for end users.

• Ensure the successful completion of designated projects.

• Lead discussions on vision and strategy.

⛳️ Requirements

• Minimum of 3 years of hands-on experience in technical consulting and project management.

• At least 2 years of experience in delivering projects using Salesforce.

• Proven ability to document technical requirements for resource allocation.

• Experience in leading Enterprise Service Cloud initiatives.

• Familiarity with Salesforce APIs and custom code development.

• Professional experience managing the complete Software/Systems Development Lifecycle (SDLC).

• Comprehensive understanding of Salesforce administration is essential.

• Expert-level skills in designing Service Cloud solutions.

• Possession of one or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder).

🏝️ Benefits

• Options for remote and in-person work arrangements.

• Up to 25% travel required.

• Flexible working hours.

• Opportunities for team collaboration and feedback.

• Celebratory events for the team.