Salesforce Specialist – AgentForce

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Lead a team responsible for developing and enhancing AgentForce applications and bots with a focus on AI and the utilization of LLMs, transitioning from prototypes to full-scale products;

• Ensure the delivery of robust, scalable, and high-performance solutions;

• Act as the technical authority within the team, sharing expertise and fostering innovation;

• Collaborate closely with engineering, data, design, and business teams to co-create impactful digital products;

• Introduce and evaluate new concepts, frameworks, and technologies, primarily centered around Artificial Intelligence;

• Assist in the ongoing evolution of our architecture and engineering methodologies;

• Adapt to technological changes prompted by continuous advancements;

• Mentor team members in technical skills and cultivate a culture of innovation;

• Work with a multidisciplinary team to deliver products while managing business expectations;

• Navigate the technical complexities of products, ensuring optimal architectural design;

• Facilitate collaboration among data, engineering, and design teams for prioritized deliveries and follow-up post-activation;

• Conduct PDCAs and Kaizens for the continuous improvement of architecture, engineering, and the team assigned to these products;

⛳️ Requirements

• A degree in technology or a related discipline;

• Familiarity with AgentForce and Salesforce Bots;

• Proficient in APEX and Node.js;

• Proven experience in leading high-performance teams;

• Strong technical background: the Specialist should possess a solid foundation in both software engineering and core principles of artificial intelligence;

• Knowledge of CI/CD practices;

• Understanding of LLMs (Large Language Models);

• Experience with agentic IDEs utilizing SDD (e.g., Kiro, Cursor, Antigravity);

• Background in automated testing;

• Excellent communication skills, capable of engaging with various business domains;

• Awareness of best practices and patterns: advocate and implement software engineering, architecture, and AI design best practices to ensure code robustness, scalability, and maintainability;

• Business acumen: a solid grasp of the digital product's business objectives and the value that artificial intelligence can contribute;

🏝️ Benefits

• Tuition scholarships of up to 100% available for employees, their legal dependents, and certain family members (parents and siblings), allowing for up to three concurrent scholarships;

• Comprehensive health insurance fully covered for the employee, with partial coverage for family members; co-payment responsibility lies with the employee;

• Optional dental care plan to promote oral health;

• Meal allowance or food voucher offering flexibility to meet personal needs;

• Access to Wellhub or Totalpass for varied gym options;

• Wellz — a platform dedicated to employees' mental and emotional well-being, providing an array of support, including individual online therapy;

• Wellness program and benefits club featuring a dedicated program and exclusive perks;

• Flexible dress code that encourages diversity;

• Life insurance coverage;

• Partnership with SESC;

• Access to a Corporate University via our exclusive portal, Educare;

• Opportunities for growth: over 60% of positions are currently filled through internal selection;

• Birthday Day Off;