Salesforce Platform Lead

This is a fully remote position, open to applicants in Romania.

📋 Description

• Lead the implementation and positioning of Salesforce as the primary enterprise platform for CRM and business process automation.

• Advocate for Salesforce adoption across the organization, ensuring that stakeholders recognize its capabilities and value.

• Establish clear onboarding processes, standards, and frameworks for new teams and functions utilizing Salesforce.

• Create and document comprehensive business processes supported by Salesforce, ensuring consistency and scalability.

• Develop governance models, system architecture, and integration strategies that align with enterprise standards.

• Continuously assess and enhance processes to optimize efficiency, compliance, and user experience.

• Define and implement delivery methodologies (Agile, DevOps, CI/CD) specifically tailored for Salesforce projects.

• Ensure effective release management, testing, and deployment practices to deliver high-quality solutions swiftly.

• Monitor platform performance and delivery outcomes, driving ongoing improvement and operational excellence.

• Oversee Salesforce license distribution, ensuring optimal usage and cost-effectiveness across business units.

• Regularly assess license usage, identify underutilized licenses, and recommend adjustments to maximize ROI.

• Manage development budgets, track project expenses, and ensure financial clarity in platform initiatives.

• Collaborate with procurement and finance teams to negotiate vendor contracts and optimize licensing agreements.

• Convert business requirements into scalable Salesforce solutions that balance configuration with customization.

• Supervise integrations with other enterprise systems, ensuring smooth data flow and process alignment.

• Stay informed about Salesforce releases and innovations, proactively introducing new features to enhance delivery efficiency.

• Work with business stakeholders to establish priorities, manage expectations, and deliver value-driven results.

• Act as a trusted advisor for Salesforce strategy, process optimization, and delivery excellence.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s degree preferred).

• Over 7 years of Salesforce experience, with at least 3 years in a leadership capacity.

• Demonstrated expertise in Salesforce architecture, administration, and development.

• Strong understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).

• Experience with integrations, APIs, and middleware tools (e.g., MuleSoft).

• Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, Salesforce Certified Technical Architect) are highly preferred.

• Exceptional communication, stakeholder management, and leadership abilities.

🏝️ Benefits

• Job Stability: We provide a stable work environment with long-term development opportunities.

• Performance Bonuses and Rewards: We acknowledge and reward accomplishments through bonuses or incentives.

• Annual Salary Increases: Salaries are reviewed annually based on performance evaluations.

• Flexible Schedule: We offer a flexible work schedule to promote a healthy work-life balance.

• Medical Services Subscription: Your health is important, so we provide a medical subscription.

• Referral Bonuses: We encourage employees to refer new candidates and receive a bonus.

• Bonuses: Easter: 1000 RON net; Christmas: 1200 RON net; Vacation: 2000 RON net; Meal Vouchers: Valued at 40 RON each.

• Internal Library: We offer a library to enrich both mind and body.

• Eco-Friendly Dining Area: Equipped with everything necessary for an enjoyable meal experience.

• Catering: Fresh daily meals at an affordable price.

• Sports Benefits: We provide 7Card, football, volleyball, foot tennis, and fishing competitions.

• Happy Events: If you or your child gets married or you become a parent, you receive additional paid leave.

• Unfortunate Events: In the case of unfortunate events, we provide support and paid leave.

• Birthday: You receive a gift from the company and a paid day off of your choice.

• Additional Vacation Days: We reward seniority both in the workforce and within the company.

• Transport: We reimburse subscriptions or provide transport on certain routes.

• Professional Development: We offer numerous opportunities for development.

• Teambuilding and Relaxation Events: We organize teambuilding and relaxation events.

• Relaxation Area: We have a relaxation area in the company courtyard.

• Diversity and Multicultural Mindset: We welcome you to join our team, regardless of who you are or where you come from.