Salesforce Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect and document business requirements

• Convert requirements into precise user stories and configuration specifications

• Set up Salesforce Data Cloud, which includes data streams, data mappings, identity resolution, and segmentation

• Configure Salesforce Marketing Cloud, encompassing audiences, journeys, and content

• Collaborate with developers, architects, and client stakeholders

• Assist with user acceptance testing and defect triage until resolution

• Relay status updates, risks, and decisions to both technical and business audiences

⛳️ Requirements

• Previous experience as a Business Analyst or functional consultant in Salesforce projects

• Practical Salesforce Data Cloud (Data 360) configuration experience

• Practical experience with Salesforce Marketing Cloud configuration

• Competence in documenting requirements, process flows, and acceptance criteria

• Excellent written and verbal communication skills

• Capability to work autonomously as well as collaboratively in a team

🏝️ Benefits

• Engaging projects with meaningful impact

• Opportunities for continuous learning and development

• Access to state-of-the-art technologies

• A collaborative team atmosphere

• Promotion of work-life balance

• Opportunities for employee growth and development

• Options for full-time growth or consulting/contract engagements

• A diverse and inclusive workforce