Salesforce Business Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Report directly to the Director of Enterprise Business Applications.

• Collaborate with business stakeholders and the Enterprise Applications team to convert go-to-market requirements into Salesforce solutions.

• Comprehend go-to-market needs and evaluate existing processes.

• Create requirements, user stories, acceptance criteria, and solution proposals.

• Work alongside developers, administrators, and members of the Enterprise Applications team on solution design and execution.

• Actively participate in Salesforce configuration utilizing standard capabilities.

• Analyze workflows to identify gaps and inefficiencies.

• Implement modifications to enhance business processes and the quality of Salesforce data.

• Assist with reporting and dashboard needs.

• Organize and manage user acceptance testing.

• Validate solutions against business requirements and troubleshoot issues.

• Contribute to documentation, training, and change management initiatives.

• Support users in adopting new Salesforce functionalities and processes.

⛳️ Requirements

• Proven experience collaborating with stakeholders to comprehend business needs and evaluate processes.

• Ability to translate requirements into precise user stories, acceptance criteria, and solution specifications.

• Familiarity with Salesforce features, including standard and custom objects, relationships, reports, dashboards, automation, and access controls.

• Capability to contribute directly to Salesforce configuration.

• Experience facilitating solution delivery through testing, validation, and implementation.

• Ability to collaborate with technical teams to resolve issues.

• Experience in assessing data quality.

• Competence in ensuring solutions align with business requirements.

• Strong relationship-building skills with both business and technical stakeholders.

• Ability to clearly articulate technical concepts.

• Salesforce Business Analyst or Administrator certification is considered a valuable asset.

🏝️ Benefits

• Mentorship from top professionals in Commercial Real Estate (CRE).

• Access to the Altus Intelligence Academy.

• Competitive salary package.

• Incentive and bonus programs.

• Comprehensive rewards package focused on mental, physical, and financial wellness.

• Opportunities for professional learning and development.

• Over 150,000 hours of educational content available through the Altus Intelligence Academy.

• Flexible Activity-Based Work model.

• Remote work options for concentrated tasks and office settings for collaborative efforts.

• Equal Opportunity Employer.

• Disability accommodations provided.

• Virtual interview process implemented.

• Background checks conducted in accordance with local laws and regulations.