Salesforce Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Act as the main system administrator for Salesforce, overseeing 500+ users.

• Manage all fundamental administrative tasks, including user account management, company reports and dashboards, workflows, and various routine operations.

• Conduct regular internal system audits and prepare for system upgrades.

• Oversee integrations with our Salesforce platform, including Outreach, Zendesk, Docusign, and other tools.

• Facilitate the assessment, scope, and execution of new development requests.

• Collaborate with the Revenue Operations team to assist with administrative, development, and change management initiatives.

• Create and implement a governance strategy for the platform along with relevant tactics.

• Aid in training new users and enhance the Salesforce proficiency across the organization.

⛳️ Requirements

• A minimum of 2 years of experience as a Salesforce Administrator.

• Salesforce Administrator certification is mandatory.

• Salesforce Advanced Administrator or Salesforce Platform App Builder certification is also required.

• Capability to evaluate the effects of new requirements on Salesforce and all related upstream and downstream applications, systems, and processes.

• Comfortable working in a fast-paced, dynamic environment with the ability to manage multiple deadlines.

• Proficient in time management and adaptable to changing priorities.

• A self-motivated individual who embraces challenging assignments.

• Strong written and verbal communication and presentation abilities.

• Familiarity with Salesforce Sales Cloud and Salesforce Lightning.

• Experience with Outreach, Jira, Confluence, LeanData, ZoomInfo, Zuora, CPQ, Financial Force, and other sales tools is advantageous.

• Previous experience in a SaaS/subscription-based sales model is preferred.

🏝️ Benefits

• Opportunity for professional development and growth.

• Access to comprehensive benefits packages.

• Collaborative and innovative work environment.