Sales Team Lead

This is a fully remote position, open to applicants in Germany.

📋 Description

• Lead the sales team in both a professional and disciplinary capacity.

• Mentor team members with a focus on sustainably enhancing the close rate.

• Provide guidance to parents via phone regarding tutoring and assist them through their initial lesson, while managing a reduced personal lead volume.

• Analyze team call recordings and call data to uncover areas for improvement.

• Deliver focused, individual feedback.

• Create and document a sales methodology that spans needs analysis to upselling.

• Ensure the sales methodology is applicable across the entire team.

• Oversee the onboarding process for new sales personnel.

• Monitor performance and hold regular one-on-one meetings.

• Report directly to management.

• Provide insights to aid in the development of the sales strategy.

⛳️ Requirements

• Several years of experience in telephone-based B2C sales, preferably within a subscription business model.

• Demonstrated leadership experience in sales, including team management, coaching, or responsibility for the development of other sales personnel.

• Capability to assess one’s own sales performance and convert it into a repeatable, teachable methodology.

• Dependability and accountability, prioritizing team success over personal target achievement when necessary.

• Native-level or accent-free proficiency in the German language.

• Strong grasp of human behavior and customer needs.

• Passion for developing others.

• Several years of leadership experience within outbound sales teams.

• Nice to have: Experience in creating coaching formats, playbooks, or training materials for sales teams.

• Nice to have: Background in the education or tutoring sector.

• Nice to have: Bachelor’s, Master’s, or MBA degree.

• Additional languages are a plus.

🏝️ Benefits

• 100% remote work from home.

• Flexible working hours.

• Competitive annual gross salary.

• High level of autonomy and direct influence on company development.

• Opportunity to contribute to the future of an education platform.

• Young and dynamic team with open, egalitarian communication.

• Personal and professional growth through significant responsibility.