Sales Support Representative

This is a fully remote position, open to applicants in California, +5 more states.

📋 Description

• Serve as the main point of contact for designated Sales Representatives and Regional Managers

• Act as the primary sales liaison for the Alternate Site customer segment

• Support the sales process from the initial inquiry through to closing the deal

• Foster and enhance relationships with the current customer base in partnership with the Sales team

• Handle inbound inquiries by providing potential clients with product details, marketing resources, and samples

• Collaborate directly with authorized Distributor’s Inside Sales Departments to deliver product solutions and pricing estimates

• Create new sales opportunities through phone and email communications

• Offer technical support while maintaining a comprehensive understanding of product offerings and competitor activities

• Communicate directly with distributors, distributor representatives, and end users to optimize sales effectiveness

• Oversee inquiries on the ICU Website related to sales opportunities

• Assist Sales Representatives with territory management, including generating sales reports and investigating discrepancies

• Coordinate the collection and distribution of sales forecasts, pipeline data, and wins/losses for the IKAP database

• Generate and submit necessary sales documentation for Sales Representatives, including Quotes, Relationship Forms, and GPO lookups

• Provide weekly reports on high-priority or high-visibility items

• Manage the vendor credentialing process with various credentialing firms

• Support and undertake special projects for corporate accounts and Integrated Delivery Networks (IDNs)

• Act as a liaison for both internal and external sales communications

• Engage in special projects as assigned

⛳️ Requirements

• High School diploma is required; a college degree is preferred

• Minimum of 2 years of experience in sales, preferably within the medical device sector

• Exceptional verbal and written communication abilities

• Strong organizational and interpersonal skills

• Capability to multitask and thrive in a fast-paced setting

• High attention to detail

• Proficient in Excel, Word, and Outlook

🏝️ Benefits

• Competitive salary

• Health insurance

• 401(k) matching

• Remote work options