Sales Support Executive

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Generate weekly, monthly, and quarterly sales reports for the Sales Director, management team, and executive leadership.

• Create pipeline analyses, forecasting reports, and sales performance dashboards.

• Assist in board reporting, leadership presentations, and commercial review documentation.

• Monitor key sales KPIs, performance metrics, and business trends.

• Analyze sales activities and offer insights into pipeline movement, conversion rates, and forecasting precision.

• Aggregate information from sales teams to deliver accurate management data.

• Support ad-hoc reporting requests from senior leadership.

• Assist in the sales forecasting processes and reporting cycles.

• Oversee forecast submissions and ensure compliance with reporting deadlines.

• Prepare reports that highlight opportunities, risks, and trends within the sales pipeline.

• Aid leadership in maintaining visibility of sales performance against set targets and objectives.

• Contribute to commercial planning activities and sales reviews.

• Identify gaps or inconsistencies within CRM data and collaborate with sellers to resolve these issues.

• Support the reporting and tracking of partner-sourced versus direct opportunities.

• Assist with partner performance tracking and visibility of the pipeline.

• Help maintain partner reporting packs and collaborative pipeline views.

• Identify opportunities to enhance sales processes, reporting efficiency, and data integrity.

• Assist in standardizing and optimizing sales workflows and reporting frameworks.

• Aid in the preparation of sales presentations, customer proposals, and internal business documents.

• Support contract administration and the preparation of commercial documentation as needed.

• Coordinate internal approvals and document workflows.

• Maintain sales templates, reporting formats, and standard documentation.

• Support the onboarding of new sales team members from an administrative standpoint.

• Assist with research related to customers and partners as required.

• Aid leadership with ad-hoc business reporting and administrative tasks.

• Assist in gathering data for strategic planning and business reviews.

• Coordinate information requests across sales, finance, operations, and customer success teams.

• Help promote consistency in reporting and commercial governance processes.

• Provide general administrative support to the sales leadership team.

⛳️ Requirements

• Prior experience in sales support, commercial operations, business support, reporting analysis, or a similar administrative role.

• Strong background in generating management reports and working with business data.

• Proficient in Microsoft Excel.

• Solid knowledge of Microsoft PowerPoint and Word.

• Ability to present information clearly and accurately.

• Exceptional organizational skills and attention to detail.

• Strong written and verbal communication skills in English.

• Capacity to manage multiple priorities and meet deadlines.

• Comfortable engaging with senior stakeholders and leadership teams.

• Experience in technology, cybersecurity, managed services, or professional services industries is a plus.

🏝️ Benefits

• Flexible working hours and a remote-first culture

• Birthday off and long-service awards

• Bi-annual performance awards and team off-sites

• Structured training, technical exposure, and career path development